The location was fine. U-Haul website was a disaster and very irritating. I reserved two furniture dollies and 12 blankets. Got to pick up the truck - no blankets and no dollys. Called 4 other Tyler locations - nobody has them. I’m moving a 12,000$ dining room set and can’t do it without blankets and dollys. Ended up having to buy dollies from Lowes and use every blanket I had from home. How would you like to go through this? Leading customers to believe you’ll have the products and shafting at pick up. Thanks a bunch
Glen H
A American Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Tyler, TX 75702
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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When I pulled up, the gate was closed. It is a self storage business along with U-Haul dealership. When I got out of the truck to approach the gate, it magically opened. It would be helpful for a sign for U-Haul users to know what to do. Check in was great and really easy.
DAVID AEverything was great
SHIRLEY HPersonnel working at this location were very helpful and excellent👍👍
Robert BThe only suggestion was the phone number to call before arriving was never answered. It is a storage location with a closed gate, however it opened as soon as I pulled up.
JAMES O