Advertise a phone number than can be reached. (Google) I kept getting a busy signal.KIRKLAND JEROME C.
Moving Truck Rental in Tyler, TX at A American Self Storage
(U-Haul Neighborhood Dealer)
Tyler, TX 75702
(Between 5th strt and old henderson hwy)
Services at this Location:
- Mon-Fri: 9 am - 6 pm
- Sat: 9 am - 5 pm
- Sun: 10 am - 2 pm
- 24 hour customer return
One-Way and In-Town Local Rentals in Tyler, TX 75702
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Although the posted hours for this location included Saturdays, and although I intentionally returned my truck during posted business hours, when I arrived, the office was closed, and the gate to the property was locked. Instructions posted on the property fence directed me to follow the online return process at UHaul.com. Unfortunately for me, the first step in the process requested access to my location during the rental return. Although I was standing in front of A American Self Storage in the rain, U Haul.com notified me that it could not determine my location, and so I could not proceed with the return process. I checked my phone settings and tried again, but with the same result. There was no online chat assistant option. Without personnel to help me, with technology failing me, with the return deadline approaching, and with many other time commitments encroaching, as I stood outside in the rain, I began to feel helpless anxiety about how to proceed. Finally, a friend came to my rescue by allowing me the use of her phone, however, in the future, I will be sure NOT to do business with A American Self Storage, and hope that UHaul.com will perfect it's online return systems.MICHELLE P.
Everything went as well as I hoped. Service Rep was great!Paul A.
It was a horrible experience in Tyler. The agent refused to wear her mask and when asked to put it on she threw a fit. She gave us the wrong trailer and now I'm fighting to get back a $500.00 charge for dropping it off at the wrong location. The trailer was dropped off at the correct site on my contract. The agent in Evansville didn't take note the trailer was returned. She also had me registered under a different name. Now I'm being charged for the trailer being returned in Leveland, TX. I didn't pull the trailer there. Nightmare from the start!!!!SHELLEE S.
Great drop-off experience.leigh L.
Everything was great!Bruce R.
The employee was super sweet and personable. She also helped me hook the trailer up! Will definitely go back to this location!BRITTANY J.
The agent made the return quick and easy! She was very helpfulTIFFANY CORDELL L.
I have rented multiple times from this center and have always been happy. Staff is always very friendly and helpful.KENNETH Y.
Liz, American Storage & U Haul, was excellent. Liz is always excellent.STEVEN C.
Best customer service I have ever had renting a truck....Debra T.
I'll never recommend U-Haul to anyone. Not because of this location but because of the company as a whole.Billy W.
The attendant was outstanding, but there several roaches in the furniture pads.THOMAS F.
Had to hook up my own trailer which it was out of service and it was raining the lady who ran the place was very unprofessional and was absolutely no freaking helpRONNIE F.
The manager, Liz Scott, made sure we had everything we needed! The truck was ready to go and turning it back in was a breeze. We will always use this location!LINDA B.
Make sure that the reservation is correct on the app. Arrived at 8:25 a.m. to pick up truck using 24/7 service. The â€œpick-upâ€ link showed that the reservation was face to face. Trying to get customer service was a bust. Stayed on hold 20!minutes. Attendant arrived after 9 and helped. The app wouldn't work for her either and the front gate won't allow me to exit for nearly 5 more additional minutes bc the Uhaul rental center was still closed. Had to get out truck and bam on door. The young lady opened the gate from the closed office. It was a difficult rental which added overtime to my movers charge because of the delay and obstacles retrieving the truck. The â€œ24/7â€ wasn't functional.Melody T.
The worker told me that I needed to bring the truck back with 1/3 tank of gas and I did and when I returned it I hit charged $20 because that was not the correct information.Kyra S.
Very nice and respectful person that works thereBelinda S.
No place to parkGerald S.
The lady that runs this was awesome. I rent a trailer once every 5 years or so and took the time to help me.Joseph T.
Great people at this UHaul location! I've now used them 3x in the last few months and they're just super friendly to work with.ERIC J.
Very knowledgeable and welcoming.Francisco B.
Easier parking would be betterCrystal G.
Dude at the counter can't spell bath let alone take one. Was nasty could smell is breath ten feet away.IESHA A.
Great and friendly person. Won't use any other u haul but this one.TIMOTHY W J.