This is t a negative but there were no personnel as the business was closed. I will say that the unit I drove this time had some issues with cruise control and shifting in overdrive that the one the week before did not.
CLINTON M
Rustys Inspection Express
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Tyler, TX 75703
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The person who was responsible for preparing me to begin my rental period of your equipment was rude and quite unkind. When I asked for help, he very obstinately walked to the truck and quickly showed me how to open that door to the back for loading. He provided no other support or instructions for a safe use of your equipment. When I told him the app was not working correctly to load the four pictures of the truck, he was gruff and just said take pictures and save them on my phone which I had already done. Overall, the experience started my rental of your equipment off in a very poor way. If I rent again, I will refuse to have any dealing with this location.
CONNIE MDriveway needs repair. Didn’t want to drive my car into the lot. When we arrived, it was within the normal business hours but they were closed so we had to return the truck using the app which is less than desirable.
Joe SI have been a customer since 1999 and I have been extremely satisfied.
NAN FThe check-in process was glitchy- the website kept booting us out and we had to redo the process which was stressful. We also were charged for an extra dolly we did not rent and was not on the truck.
Haley S