10 minute transition took one and a half hours. First the representative didn’t have his password to login. He had to use my personal phone to finished the transaction. The truck he rented me didn’t have any gas. He recommended that I put $35 in the tank when I went to fill up the tank there was a hole in the tank I had to wait around and get an another truck. I’m very disappointed. Was not able to finish my project.
Delvin Miller
Shell
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Vallejo, CA 94590
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Really bad customer service and they took 2 days to close out the truck and said that I used it for 2 days when I only used it for 1 day. It was the worst experience I've had with Uhaul and because of this experience, I will not be using UHaul again.
Alejandro Chan-ArtigaThe location is a bit seedy. The people were great, very friendly, very helpful, and made the process very easy. They did exactly what they said they would do.
Barbara Weaver LloydFriendly staff
Maria ArriolaReservation was not available due to inaccurate hours in U-Hauls system. It took about 2 hours for the whole ordeal and never was able to get another vehicle. Absolutely terrible service on U-Hauls behalf.
Nicholas Johnston