I want to bring to your attention a serious issue I encountered during my recent experience with your company. The gentleman at the reception desk, who provided and later received the truck, displayed discriminatory behavior. I observed him treating non-Canadian customers in a dismissive and rude manner. Specifically, I saw him shaking hands roughly and aggressively while speaking to an Indian lady and gentleman. Additionally, he was unprofessional and aggressive towards me and another customer of Chinese descent. This kind of behavior is unacceptable and does not reflect the values of respect and equality that your company should uphold. I hope U-Haul takes this matter seriously and ensures appropriate action is taken to prevent such incidents in the future. Thanks, Alireza
Alireza M
Cronin Glass
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Vancouver, BC V5M3H8
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- 4.0 Average Customer Rating
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Good service help me fill everything up sometime I I’m not good in my cell phone using yeah everything was good thank you thank you U-Haul for helping me out. The representation people are good.
WILSON CI was charged a fuel charge wrongly I actually brought the vehicle back with slightly even more fuel than it had when I took it.
SAAD ZGreat service, fast and efficient
RAED SIt was great is very good thank you that
WILSON C