It seems like the store owner at this location has not been trained on the systems properly. We were given an invoice for over 900 km more than what we drove, with completely different dates and details. It was quite an inconvenience.
Marcelle M
Cronin Glass
(U-Haul Neighborhood Dealer)
Services at this Location:
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- 4.0 Average Customer Rating
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How U-Haul Reviews WorkOur experience was perfect. Fred is the best!!!! He owns and/or runs the place.
Karen MThe location from my home was super close and the van was clean but my overall experience was negative. You should have your representative take some courses in customer service. He was late to open the office door (I waited outside for ten minutes), curt and abrupt in his responses, and he overcharged me for gas (I returned the vehicle with a full tank of gas and the invoice stated otherwise). In general he was a total dick.
Stuart SFred was awesome! He made the whole U-Haul experience easy, smooth, and stress-free. Super helpful, friendly, and professional the entire time. You can tell he actually cares about his customers and takes pride in what he does. Fred, keep doing your thing and don’t let the haters bring you down. The good work you do speaks for itself! 👏🔥 Definitely deserves the recognition!
Kevin Lcool guy working the front
Ken H