Not try to upcharge on gas when it was not necessary. Charged me over 100 on fuel and fuel surcharges when I put in more gas then when I got it.
JOHN B
Skymart Vancouver
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Vancouver, BC V6J1Y9
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Customer Reviews
- 4.0 Average Customer Rating
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I returned the van with same amount of fuel (3/8 of a tank) as started with including a picture to prove it but was charged for a 1/4 tank of fuel ($90). I drove 5.5 miles added $15 of fuel before returning. I will be disputing these charges and discouraged anyone from dealing with the Skymart West Broadway dealer. Morning guy was good but the afternoon girl is not to be trusted.
MICHEAL KI had a great experience at **Skymart U-Haul** — it’s a central, convenient location that makes pickup and drop-off simple and stress-free, with easy access in and out. The atmosphere was relaxed and efficient, which makes a big difference when you’re on a schedule. The girl at the front desk greeted me with a genuine smile even while she was retrieving heavy packages for other customers, which showed strong work ethic and great customer service. The after-hours return process is also well set up, with clear instructions and secure lock boxes for key drop-off, making late returns straightforward and hassle-free. Overall, a smooth and pleasant rental experience.
Nigel EThe truck wasn’t perfectly clean but the young lady at the desk was very lovely and polite. She did a great job and was super busy. She always smiled and never got frustrated.
Brandon TGreat location to rent Uhaul. They have all the equipment as well. Would come back for sure.
Davidson J