We received a call from U-Haul less than 24 hours before the pick up to inform us that the equipment reserved (6x12 trailer) was not available anywhere in the area and that it was switched for a 5x8 trailer. This equipment was reserved for a move of approximately 500km and could have cost us a supplementary trip which would have taken 2 days and cost us several hundred dollars. This is the second time U-Haul does not honour a reservation and I now consider U-Haul bookings as unreliable. We will try to avoid using your services in the future.
Martin C
KC's Country Inn
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Vars, ON K0A3H0
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Good service
ALAIN JThe vehicle was clean, but it felt incredibly unsafe. The steering was very loose and needed a lot of effort to stay in the lanes/not drift. The brakes were also not the best and left us feeling worried. The sounds the vehicle made while accelerating reminded me of an airplane taking off. The AC also did not work in the vehicle.
Jessica LBy far the worst pickup experience I’ve had. I had to wait for 25 minutes for someone to show Up, then when the worker showed up, he took My license and credit card to the back room, Then called someone random and that person asked for my credit card. The truck Was full of snow and stuck in ice. The wrist absolute experience
Brendan PI was wrongfully charged 400$
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