Fermco as the rental agent was fine. However, we had reserved a 26’ truck to carry set pieces for a play. About 4 hours before pickup I was advised that a 26’ truck was not available. Luckily, we were able to fit all the pieces into a 20’ truck. With most of the previous plays that I have transported, a 20’ van would not suffice. Interestingly, later that same day I saw 2 26’ trucks at your 25th avenue location (The Stor-It Place). I realize that things happen, but if the pieces didn’t fit, I don’t know what we would have done. Is there some way that we can guarantee that this won’t happen in future?
Robert R
Fermco Rental & Sales Ltd
(U-Haul Neighborhood Dealer)
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One-Way and In-Town® Rentals in Vernon, BC V1T1T4
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Customer Reviews
- 4.5 Average Customer Rating
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The team at Fermco has always been amazing to deal with. Very friendly and helpful.I actively avoid going anywhere else if I have the option of going through them.
Aaron HThe entire interaction on this rental was with the people at Fermco Rental in Vernon, BC. They were all great, friendly and efficient. What you should improve is your website. It seems impossible to know what equipment is available where and when. That would be helpful.
MARC BExtremely friendly service. If we need to rent anything this is definitely our go to place. Excellent customer service.
Marilyn MThese guys are awesome! Very helpful and friendly. I highly recommend them.
Charles S