Tough review as I really like the people at the rental location. Problem was, the trailer needed 2 tires replaced and a jack repair before I could depart on a long highway trip. I took the trailer to Kal Tire and they had me on the road as quick as they could but this should really happen to a customer. I’d still recommend them, I’d just warn others to really take a good look at the rental before you head out on the road.
BILL C
Fermco Rental & Sales Ltd
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Vernon, BC V1T1T4
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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FERMCO IS AWESOME!!!!!
DANIEL CIf it ain't broke..don't fix it!
RICK GI had originally asked for a 20' truck & due to availability was offered the 15' truck which I accepted. The challenge on your box size is that it is not clear that the whole box is not 15'. It measures 15' with the space available over the cab. In my case I was picking up a carpent which was 14' long and it needed to lie flat. Having reached the warehouse I found that the carpet could not lie flat with the gate closed. This created a problem in that I was 50 km from my pickup location, so I had to drive home with the gate not entirely down. Had the weather been inclement, I would have had to drive back or find a dealer in the Kelowna area. All in all it would be much simpler if the true flat area in the trucks was posted!! I had to purchase some tie downs etc to drive home which added to the cost of my trip. This is a corporate issue, not a dealer issure.
Mark IMake sure km is correct to travel due to wildfires. I was charged extra due to them giving me only 140 km from Vernon to Kamloops but due to the wildfires I had to take the long route which exceeded my km by 25km. Also place was an absolute disaster when pulling up junk everywhere. And took about 45 minutes to be helped as well.
Brandon G