Trailer Rental & Towing in Victoria, BC at U-Haul Moving & Storage of Victoria
Moving to or from Victoria, BC? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Victoria BC V8T2M1 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Victoria, BC
Cargo trailers in Victoria, BC are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul Moving & Storage of Victoria!
Utility trailers are perfect for towing large or oversize cargo in Victoria BC V8T2M1. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul Moving & Storage of Victoria provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Victoria, BC and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Victoria, BC online today!
Trailer and Towing Supplies
Mark B. on
When a customer does the advanced check-in, the rented vehicle should be prepared for the pick-up, as well as an express check in. I still waited in line for 10 minutes and then when I got to the counter the clerk had to call the dispatch to find the vehicle and call back with a vehicle number. That should have all been done prior to my arrival. Check-in return was very quick and efficient.
neil h. on
I arranged, over the phone, to pick up a 10ft vehicle from the Queen St location in Victoria at 9am. The night before, I called U-Haul to request a moving dolly be added. It was only by chance that the customer service person mentioned the Topaz location as the pick up point. I also discovered the pick up time had changed from 9am to 10am AND the size of the vehicle had also changed from 10ft to 15ft! Again; the pick-up location changed, the pick-up timer had changed and the size of vehicle had changed. On top of that, the ash tray was FULL of cigarette buts. I was told at the time of booking that a confirmation email would be sent. I was NOT told that any and infact all of my order would be changed and that those changes would be communicated via email. At a bear minimum, a phone call, from a real person, should have been made. Had I not needed the moving dolly, I would have shown up an hour early, to the wrong location, looking for a much smaller vehicle. NOT HAPPY!
Erik I. on
I had made 2 previous equipment reservations for this particular transaction and received confirmations for both, only 2 receive a phone call each time telling me that my confirmed reservation was not available. Fortunately I was able to reschedule both times, but the confirmation system is highly questionable.
Nigel C. on
Location short staffed but lady who dealt with us was excellent, helpful and really polite. Truck okay but a gas guzzler and poor power. Consider diesel sprinters or diesel transit vans as they have in Europe -far more efficient and economic.
Candice H. on
Have the equipment I reserved 2 weeks prior don’t tell me 3 days before my trip that I cannot get it.
MONTY F. on
I was charged for 6 pads that we did not pick up. The contract # is 25848795. The email address I was told to send my request to, 845059_GM@uhaul.com, does not exist and kicked back to me. I called the store to ask for a credit and was told the manager would call me. Nobody called so I called again and after a long time on hold was told to call customer service at 800789-3638. I was again on hold for 5 minutes and then given a case number of 2007317 and told I may get a credit or will hear from someone. A big waste of my time and without a helpful and friendly voice on the other side. Monty Fitz, Don Mann Excavating, 250858-7628.
Bryn L. on
I've been to this Uhaul location 3 times in the last few weeks, and have always received friendly, prompt and professional service, from pick up to drop-off.
Pam S. on
The ease of drop-off is bad. I just want to drop my keys and leave. I shouldn't have to record a video of it. What if i don't have a smart phone? I got charged $25.00 for cleaning. No other rental agency does that. I will not rent from you again because the $19.95 appeal really doesn't add up in the end. And the other rental agencies are better at customer service.
Michael P. on
It took me nearly an hour on Saturday to pick up the 20' van I booked the night before. If I knew it would take me that long I would have taking it on the Friday night instead. There seemed to be only one person on the counter when I went to pick up the van. Other than the long wait at pick up the rest of the experience was good, check in was easy as I got the agent that helped me on the friday and she was very helpful both Friday and Sunday. I am sorry that you are short staffed but long waits are annoying.
Stephen M. on
Not enough staff. Over charged me by 13 dollars and she agreed but did not know how to change it... Was going to get help but was so busy the person that could do this would of taken another 45im of my time...
Mark K. on
Make it CLEARER about the self registration process. I read ever notification (there were sooo many). A big sign in the store outlining the process would be appreciated.
Carl J. on
6x12 enclosed trailer reserved on-line was clean & ready when I arrived, connection was quick, office staff effective & courteous.
Kelly B. on
The dolly and mats that come inside the truck without requesting them are a scam. I had to move these in order to move my items into the truck. Because I had no choice in the matter, I had to pay for them even though I did not use them. It's a scam of the highest order and I will not be using UHaul in the future.
jennette b. on
Have enough people on staff. Ensure staff members are properly trained. I have had to use this location twice in the last month and both times had to wait for over half an hour to be served. The first time counter staff were quite rude and untrained. The second time there was only one counter staff who was polite and doing her best but new to the job and unfamiliar with all procedures and should not have been left alone on the job on a predictably busy Saturday morning. I'm likely going to go to a different service provider next time I need to rent a vehicle.
Dave P. on
Good location but parking is very tight
Chris O. on
line up at the till took 2.5 hours for a total of 3 hours to get trailer I found this unacceptable
Matthew H. on
U-Haul is not worth your time or money - stay away! The Victoria location charged us for a missing dolly that we returned before we left town. We had even further customer service and billing nightmares when we reached the Alberta location. Each location is impossible to reach via phone- you get directed to an international call centre, making any issues very difficult to resolve. We are now facing additional charges for not paying this illegitimate fee right away. Such a headache!!!
June B K. on
This location was crowded with no where for customers to park. Customers had to park off site. All the off site parking spots were filled with uhaul vehicles. Uhaul was also getting parking tickets for parking on the street. The male staff members were rude and not quick to help. The one person April the only female on staff was quick on acknowledging customers with immediate eye contact and a assurance that she would be with them as soon as possible. It tool over 5 hours to get a trailer electrical done and hook up to our vehicle. When the reservation was originally made 3-4 weeks in advance and electrical hook up requested. Upon arrive for the appointment there was no electrical appointment booked. The staff was more interested in using the bays for cleaning the trucks that were not in use then accommodating the customer on hand with a need that needed to be filled. The Victoria Topaz location needs to be relocated to a larger area with more options for parking and customer service.
Kory S. on
The location was severely under staffed - we chose the central location, because we thought that it would be simpler and the express key pick up would be, exactly that: an express. However, after 2 hours of waiting in line and finally getting the truck at 11am (scheduled to pick up at 9am, we arrived at 8:50am) it was less than ideal. The stress of delaying our move by 2 hours, having our movers wait the additional time was absolutely ridiculous. We wouldn't recommend this location to our worst enemy. Like I mentioned, the stress alone was awful but the wasted time and money was even worse. We will be calling into the call center to request compensation.
Alain V. on
Untrained staff who didn't know how to work the system. Long wait times. Reserved equipment omitted (furniture pads), though thankfully not charged extra. We helped a friend pick up a uhaul from another location recently and it was night and day - just a way nicer experience at the other location. I'll avoid this location at all costs in the future.
KENNETH R. on
Have some coffee there for the wait
barry n. on
A lot of confusion caused by the original booking agent (by phone), and an error by the desk agent in Victoria. I was called the day after I dropped off the equipment (during business hours and had it all signed off and paid) and told I was incurring additional costs because I hadn't dropped it off. Then they called back and told they had found it.Very frustrating to deal with and impossible to call your customer service department.
julie t. on
Terrible customer service, very condescending, not efficient and had to wait too long for vehicle sign out. Workers at this location are disinterested and clearly not interested in making the customer feel welcome
Ekuntoyin F. on
charmain p. on
Have more staff. There was only 2 counter staff and 2 garage staff. It took us about 2 hours to pick up our truck that we had reserved a month prior.