The staff was rude. Used fucking and shit while explaining the rental process. Horrible experience.
Trailer Rental & Towing in Victoria, BC at U-Haul Moving & Storage of Victoria
Moving to or from Victoria, BC? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Victoria, BC V8T2M1 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Victoria, BC
Cargo trailers in Victoria, BC are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul Moving & Storage of Victoria!
Utility trailers are perfect for towing large or oversize cargo in Victoria, BC V8T2M1. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul Moving & Storage of Victoria provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Victoria, BC and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Victoria, BC online today!
Trailer and Towing Supplies
The first van had not been cleaned but the second one in place of it was great Overall a good experience
Easy to reserve online, quick and easy to pick up, and dropping off could not have been faster and easier. Thanks for such a great experience!
Have no prior experience with UHAUL or competitors. Online reservation system was simple. Pleasantly surprised at change to Topaz location from Queens, as this was my original preference but was not available online. Not thrilled about unexpected day-of upgrade to larger truck as it was more intimidating to drive but it worked out. Prompt service from staff. Disappointed Topaz location had no record of me pre-purchasing mattress bag and stating I would have to go pick up from Queens location even though they had them on shelf at Topaz. I also had to go back and ask them to find me furniture protectors even though they knew it was on order (In-store rack was empty) and was given 10 not a dozen. Truck was clean and drove very well. Return process simple.
Rental truck had a very badly cracked windshield (over the middle half of the windshield), and it should not have been rented until repaired. Unfortunately there were no other available trucks of that size at the time. Also, albeit a minor point, this was obviously a US truck as the speedometer was in miles per hour, odometer in miles (not sure why this is being used in Canada, as you have to do conversions to metric!) Also the price quoted to me on the phone was $140 for my reservation but when I picked up the truck, the price was $165. The customer service person said there was nothing she could do. So as a result, I would avoid renting at this location again.
Truck was ready when promised and worked well during move, staff was friendly and efficient. Price was as quoted.
Parking for customer's vehicles while , out in rental vehicles is needed. Directions to the customer regarding parking is essential. I, unfortunately; was left a parking fine, when I returned the rental vehicle. ðŸ˜ž
I have posted on Facebook also. I will never return and an urging my friend to rent elsewhere, your whole â€œreturn with gas gauge at exact spotâ€ is a deplorable scam. The staff tried to take $9 extra from me. I drove a Savannah 17k and put 5 litres in. It had more gas then when I got it! The staff said that wasn't verified by the needle and suggested it was my fault for not verifying before leaving that they hadn't underfilled it! Fraudsters. Preying. I will continue to tell everyone I know; giving this location your truck rental business is going into your money to dishonest people.
I received the truck with a three-quarter full tank. I was told if I did not get the tank back to that same mark they would be charging me a higher rate per litre for gas to fill it up. I do not think that I should pick up a vehicle that does not have a full tank. How is a customer to fill a tank to the exact mark on the fuel level indicator that it was at when you picked up the vehicle? The vehicle should be at a full tank when picked up therefore when refilling it is easier to fill to the max rather than having to guess where it would be. This failure to have a full tank cost me probably an extra $20 and I don't think that it right.
Very frustrating service experience. We arrived on time, with a reservation, and there was no line, and it still took half an hour for us to have keys in hand. We were late for the meet up for which we required the rental and it ended up not working out. It made it a far more stressful and negative night than it should've been. Hoping for a refund - thank you.
More of a comment I am a hotel manager and developer. The staff were very kind and professional. Business are more about the people who work there. Even if there was an issue I would have looked passed it due to the great service. In this world of Covid remember to appreciate the people who work for us.
Trailer rental was straight forward
Easy mobile app
Quick, East, efficient... so perfect from my perspective
Had to ask a Uhaul worker to sweep the trailer to remove garbage...
I had some trouble with billing that was eventually sorted out. Because it cost me extra time I lower my 4-star experience down to 3-stars.
the back area of the truck i used was covered in pine needles from previous use . while providing a great smell , it was also messy . The ease of use from booking online to picking up to dropping off was easy and the counter person was helpful . More furniture sized dollies for rental would also be a bonus .
I had an incredibly unpleasant experience working with this location. Not only did they not have the equipment I reserved, but the customer service I received was non existent. I had to change my drop off location and spent an hour on the phone with a uhaul representative who was very helpful. However the location did not honor the changes that were made, and I ended up being charged considerably more than I anticipated. I wrote a review of the location online detailing the various issues I had. I am incredibly frustrated, and frankly I will never rent from uhaul again because of this experience.
get rid of COVID
Staff is not friendly, not helpful and do bare minimum. I would go elsewhere but unfortunately u-haul has the monopoly on moving trucks.
This site seems way more U-Haul and moving focussed. The lighting was not the best, and signage could be a little more transparent.
A padlock was left on the trailer and made a busy moving day and trying to catch a ferry to Vancouver unnecessarily stressful because we had to go back to the location and get it unlocked. Ended up missing the reservation for the ferry and pushing our day back.
The online phone checking didn't work but the staff was great. Thanks
During my 2 day rental I had a call from a Uhaul representative who was looking at my address in the contact. He wanted to inform me that there was a closer drop off location then what I had planned. Also I left my wallet in the rental truck after dropping the key in the drop box. I didn't realize until the next day. The manager Inderpreet Singh called me and informed me he had it in his safe and could pick it up at anytime. Great Service. Thanks Guys
People behind the desk just don't seem to have any customer service skills. I rented 3 dollies, 2 weren't available, although I reserved them. It would be great to have that information prior to the day of a move. When offered an appliance dolly instead I was charged for it instead and was not told it was huge and would be hard to manage. I would not have taken it... I couldn't use it. My move took hours longer due to this issue. I'm sure they are lovely people at this uhaul, but they are either overwhelmed, or need some training.