U-Haul Moving & Storage of Victoria

U-Haul Moving & Storage of Victoria

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Address

776-790 Topaz Ave
Victoria, BC V8T2M1

(250) 382-4711

Driving directions

Features  

  • Free towing inspection
  • 24 hour dropoff

Moving Truck Rental in Victoria, BC at U-Haul Moving & Storage of Victoria

Moving to or from Victoria, BC, V8T2M1? Get FREE truck rental rate quotes at U-Haul Moving & Storage of Victoria. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Victoria, BC will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage of Victoria

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Victoria, BC.

Cargo vans and pickup truck rentals in Victoria, BC

U-Haul cargo van rentals and pickup trucks in Victoria, BC are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Victoria, BC, V8T2M1. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Victoria, BC, reserve a van for your moving needs from U-Haul Moving & Storage of Victoria!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

richard b. on 8/30/2016
Rating: 3 out of 5 stars

Check engine light was on. This is a visible lack of maintenance.

Travis O. on 8/30/2016
Rating: 3 out of 5 stars

Every single u haul employee was fantastic. No complaints about anything in regards to that. The organization of the location was absolutely pathetic however. When we showed up to drop off the vehicle there was absolutely no where to park and 4 or 5 other customers were waiting behind me to do the same. There were far too many "show" vehicles taking up parking stalls and I ended up having to double park several vehicles to just get out of there. All in all, it took me around 45 minutes to complete the 5 minute check in, this was completely unacceptable.

Susan M. on 8/30/2016
Rating: 4 out of 5 stars

Customer service is terrific. My only issue with this location is the lack of space for getting vehicles in and out. They have SO many vehicles they are parking them on the streets taking up spaces that should be used for general parking. Aside from that the team at Topaz are the best. :-)

Keri G. on 8/30/2016
Rating: 4 out of 5 stars

Change U-Hauls way of scheduling. Either track your equipment or have it on a first come first serve basis. This is the second time I have moved with U-Haul and been completely jerked around by them. I spend 5 hours on the phone making arrangements the day before moving because I had reserves a 10' Truck and was receiving a 26' Truck. Having a ferry to also catch, I actually had to completely move my move date due to spacing issues. Finally I got them to find me a 15' Truck to pick up a day later than originally scheduled. They were able to compensate me the difference in the ferry price, however considering the amount of stress I went through the rearrange everything, I do not feel it was enough. I had also called my pickup location in advance to ask if my truck was there and I could pick it up an hour early. I was informed that yes it was there and ready for pickup. However, once I had arrived, I was informed that the truck had not actually returned yet. So that was a waste of gas and time as I had to then leave and come back once the truck had actually arrived. Furthermore, when picking up my uhaul and asked where I wanted to drop it off, I had said I did not know so the gentleman said all I needed to do was call a number (that he would provide) and they would give me the closest U-Haul location. However, I had then found out that they had booked me at a location without my permission. Further, this location was completely out of my way. So I had to spent another hour on the phone being constantly transferred to different departments before finally getting my pickup location changed. This moving experience with U-Haul was absolutely garbage. They did compensate me, but I had to change everything about my moving plans which was a very frustrating experience. Way too much stress and headache, would not use U-Haul again.

Emily D. on 8/29/2016
Rating: 2 out of 5 stars

i had to drop off the haul across town. The store was closed for the weekend and didn't except drop offs.

Erika F. on 8/29/2016
Rating: 2 out of 5 stars

More customer parking please

Kari Z. on 8/29/2016
Rating: 4 out of 5 stars

Personnel told us if we wanted to extend our rental that we just needed to call and that it would be $20/day. Failed to mention it was subject to availability and the contract does not state that either. Tried talking to customer service, not very understanding and now I know that when they tell you they'll look into it and call you back, they are really just getting rid of you - 2 people said that to end the call, nothing, no call back.

Don R. on 8/29/2016
Rating: 5 out of 5 stars

Staff very helpful

MICAH HAINCE G. on 8/29/2016
Rating: 2 out of 5 stars

I reserved a 10' truck for August 27th at 1:30pm from the Topaz location. I called 30 minutes before to confirm my pickup and drop off time as well as the truck information. The pickup time was changed to 2:00pm for some reason and this was a problem considering we had a very small window to move. After waiting in line for 20 minutes and we went through all of the questions and information to get the truck we waited outside for another 20 minutes for the truck, a cargo van pulls up instead, since we didn't have time to waste in line and waiting outside again we had to take the van. This is not what was confirmed once through email, the 2nd time over the phone and the 3rd time while in line. This caused a problem obviously and we were not compensated properly. In the future we will not be using your services again.

Miguel R. on 8/29/2016
Rating: 2 out of 5 stars

Someone call and my wife asked if is ok for dropping the empty boxes.the guys that receive the truck told me that I gotta unfolded and put in this location I was there for almost 1 h no one of this guys that was standing next to me doing nothing but chat can to help only the send guy to make jokes about if I work and a grocery store, then when I finish he says thanks,I was ok with that then he says you just save 25$ I just went to my car when my wife with 2 kids was waiting,if you wanna charge for everything have to be specific about it,I went inside because I run lower miles than what I was asking for and the lady on the counter was so angry even do I pay already for the extra she keep saying is a package but I asked for more than that and extra 311 miles on top of the 219 that I get she was angry that I put her to work maybe you guys need to relax a little with your employees or pay a little more so their will not be stressed about the job and will do it properly and probably if you don't be too cheap to run a business will be better for everyone otherwise the truck runs it all it matters right?

Stu H. on 8/29/2016
Rating: 1 out of 5 stars

ridiculous to be charged an extra day for 2 hour late return. i could see 25% or 50% but 100%? very unimpressed. will rent elsewhere next time

DAVID c. on 8/28/2016
Rating: 3 out of 5 stars

I asked for the pickup to be paid when the pickup happen, but their still charged the person who picked up , even after notes said the persons name and how it was supposed to be paid. Tottaly embarrassed

Andre S. on 8/28/2016
Rating: 1 out of 5 stars

I reserved a 15' truck and showed up to a 26' truck. I was told that truck size, pick up time and pick up location are not guaranteed! I asked for a box dolly and arrived to find none available. 5 min later I was given one by another staff who said lots were available. I was told by the manager to phone an 800 number when I arrived in the city I moved my son to. When I came back 2 hours later to pick up a car hauler, they told me exactly what location to go to. However the place we were sent to was not a uhaul centre, it was a used car lot with no staff and no signage. We thought it must be the wrong location. Phoned the helpline, no one picked up! Looked on gps for other uhaul locations, first four did not exist. This business is a shit show that will never, ever see another dollar of mine. Good riddance.

Michele P. on 8/28/2016
Rating: 4 out of 5 stars

i found the pick up time was slow moving and it put me behind on my move.

Tim D. on 8/27/2016
Rating: 3 out of 5 stars

Teddy's the bomb. Gave me a good truck

mike w. on 8/27/2016
Rating: 4 out of 5 stars

Great service overall. A slightly faster pick-up service would get an excellent rating. It took 1/2 hour to pick up even though I did most of the "paperwork" online before I got to U-Haul. The slow pick up time affected my drop-off time - I barely made it back on time.

kody W. on 8/26/2016
Rating: 4 out of 5 stars

These guys were great. Prompt with their service and polite and helpful. I have never had a problem with this branch of uhaul.

Scott N. on 8/25/2016
Rating: 3 out of 5 stars

Went to return my vehicle early and when I was inside they told me to wait outside for someone to inspect vehicle. Lots of people standing around but no one to inspect vehicle waited ten minutes to get someone to inspect

Domonique M. on 8/24/2016
Rating: 3 out of 5 stars

I was very inconvenienced and distressed at having to go to a remote location to pick up my rental. I was told that the only way to guarantee that I would have a truck for my move was to pick up out of city. In order to do this I had to take a day off of work--which I really couldn't afford-- and take it over the ferry. The discount I was given didn't make up for the cost of everything plus lost wages. I am VERY unimpressed.

Salah E. on 8/24/2016
Rating: 5 out of 5 stars

N/A

mike r. on 8/24/2016
Rating: 4 out of 5 stars

Quicker check in time

JEFFREY B. on 8/23/2016
Rating: 5 out of 5 stars

Nothing. I was impressed with the efficiency and courtesy .

Wenbo Z. on 8/23/2016
Rating: 5 out of 5 stars

Excellent and efficient services!

Jenn C. on 8/22/2016
Rating: 4 out of 5 stars

They phoned to book a time for picking up the rental but then weren't prepared when I arrived. Trailer leaked. If I had been aware that it wasn't going to be water tight I would have not put my boxes on the floor and moved my artwork that was damaged to be located on top of other items.

ricardo t. on 8/22/2016
Rating: 3 out of 5 stars

The only i complaint at that small 15'feet truck is not very comfortable to drive the whole front seat is very hot..