Nothing. Neptunes had a calm groovy vibe
Adam A
Neptunes Cafe
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Virginia Beach, VA 23451
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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No issues at all , customer services excellent
DESMOND MFrankly, it’s fine if you just want a place to drop it off that is close by. I didn’t realize it was a vape shop. I didn’t know where to park the truck as it was big and there wasn’t much room there. There was a grassy lot next-door, but I didn’t see any entrance to get there except right off the street. Then the guy originally wanted me to wait as he was doing something on his phone (could have been legitimate business) and then when I was checking out, said he would send the receipt later. I said no I need the receipt now. That I needed him to check in the truck and make sure that there was no issues and that I could get a clean receipt and know that the job is complete. Then the receipt wasn’t coming through and he wanted me to leave, but I was unwilling to until I got the official receipt. He offered to let me take a picture of it on his device. That didn’t make me comfortable either. But I did take a picture of it and eventually it did come through. Everything felt a little sketchy and I wasn’t a valued customer. I think the customer service skills need to be improved and making the person fee values and the rental process is completed properly.
Nikki HExcellent around the aspect.
Rodolfo VVery friendly and helpful, great location
Frank B