Gas tank must be in full when rented.Roy L.
Trailer Rental & Towing in Virginia Beach, VA at Ace Of Kempsville Inc
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Virginia Beach, VA 23462
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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Gas tank must be full when rentedRoy L.
The folks at Ace made picking the truck up and returning it a very easy.Patricia T.
I was able to schedule pick up for 5:30 under the impression of self service and I was prompted to Go inside to get keys so I did get to her truckUkari N.
Tire monitor issue was annoying entire trip.George O.
Dirty muddy vehicles. Very poor communication with actual store and ups.andre C.
Give an estimated over all cost to the customer. Instead of saying $19.99 per day. Associate never explained the charges, let alone it costing $150.Mathew Z.
Truck smelled terribly of smoke. Trash still in the console. Truck sounded bad and engine light was on but worked fine and I didn't have any issues. Backing the truck in is always helpful and would suggest making sure that's done. Customer service at Ace was perfect.Sydney W.
Was no impressed with the fees. Shame on you uhaulryan C.
Nothing. Everything went smootheThomas K.
You had to play with the key to the truck to get it started. It needs to be changed.JOHNSTEVEN W.
They wouldn't come out and help me hook up trailer. We're rude inside when I was picking it up.Drew P.
Hard to evaluate because we dropped off before they were open but there was no clear designated area for auto haulers without having to back into a single parking space between vehicles so we ended up parking out front of the main store.JONATHAN D.
Made a reservation at one location and was communicated 2 and a half hours prior to pick up that location was changed. Stated online 50 dollars if not there. I have not seen that yet from your company. It took the lady in front of me 44 minutes to get her truck as the place only has one p.o.s. that could check people out. I will be getting another truck on Christmas eve, I hope that one goes better. And my check out was about 10 minutes. Let's get this process quicker. I have rented uhaul many time in my life and it's still as poor as my first time.Blake L.
Very helpful with fast check in and check out.Thomas G.
Received a truck with a tire of 38 PSI and was told they couldn't fix it and I had to DRIVE IT to another U-Haul location! NOT HAPPY AT ALL ABOUT THAT!Joseph T.
Give moving trucks with no check engine light...Rebecca C.
The door latch on the vehicle was broken so the door only fully closed some of the timeSydney H.
The truck was in excellent condition and easy to operate. Also, the help i secured through u haul was superb.Paul F.
Kempsville Ace is my local "go to" Store. These folks are always easy to deal with. Very satisfied.Michael B.
Get more organized.gabrielle C.
My vehicle was not available and I had to drive (13 miles) according to the clerk. It was actually closer to 30 miles! Ridiculous!Richard V.
Poor customer service. Rude people.Ranchie G.