The gentleman at the counter was super nice and did his best to help me out. Customer service overall was great. My issue was with the truck itself. The paperwork said the truck had 1/4 tank of fuel, but when i got in, it had less than 1/8. The guy at the counter told me i would get a credit as long as i returned the truck with 1/4 tank and he did end up putting the credit on so that all worked out. The interior of the cab was not very clean. It wasnt super dirty, but the steering wheel had spots of what looked like ice cream drips and it was dingey all around. The truck didnt sound like it wasnt running very well and sounded in need of maintenance. The suspension felt like it was shot so it rode very hard over bumps. My biggest concern however, was that the seat belt was broken. The belt was fully extended and would not retract. I could put it on but there was so much slack it would do no good in an accident Major safety concern.
Christopher H
Bald Hill Sunoco
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Warwick, RI 02886
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I pulled up to front for convience for owner unknowing of where to park it..but he came out with me an made me park it an then he checked mileage etc.He was not busy in business or anything else.It was rediculous.Not professional.I should not of had to get back in to park it.I parked directly in front for his convience but then after going inside an he actually came out with me an told me where to park it.Stood there watching me park it .Seriously..unprofessional is being polite.
SHERRY LGreat fast service!
Rich CSeamless process, friendly staff
Richard FThe worker told me to put truck between two trucks already parked. The space was way to small, I told him I didn't feel comfortable doing that so he told me to drive 20" truck in cab forward,still not comfortable but he said I had to. In doing so ( like I said) space was to small. I was so close to the driver's side truck I had to crawl over the sits and exit out passenger 😫 which I had to squeeze thu truck door. Was not happy with return truck process. I was so nervous I was shaking by the time I got out of that truck.
Sherrie B