Trailer Rental & Towing in Washington, DC at U-Haul Moving & Storage of Capitol Hill

12139 reviews

26 K St NE   Washington, DC 20002
(@ 1st Ne)

(202) 289-5480

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(202) 289-5480

26 K St NE
Washington, DC 20002
(@ 1st Ne)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • 24 hour customer return
Trailer Rentals

One-Way and In-Town Local Rentals in Washington, DC 20002

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Customer Reviews

Average Customer Rating

12139 reviews

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Write a review
Rating:
2.0

The online check-in process is terrible, it took a half hour which for a 4 hour rental is a significant chunk of the time I'm paying for. And it's not "no contact" as advertised, I still had to go into the office and stand in line to talk to a person to get the keys. The truck had a "oil change required" warning covering the whole indicator archive of the dash, which tells me it's not well maintained and I couldn't get a photo of the odometer. Next time I need a truck in going to use the Hispanic guys who hang out in the Home Depot parking lot. Way easier. You lost yourself a future customer.

Arthur C. 
Rating:
5.0

The gentleman was very helpful very respectful and was willing to have thanks for the service

Pamala B. 
Rating:
3.0

I used the mobile process. I was not aware that I had to have my contacts available at that moment for a call from you. I had to go back home to get my passport. My reservation cancelled in the meantime, I didn't know there was a uhaul counter. It was on a separate site than the trucks. Total cluster that could've been avoided if the verification could been made before arrival

WALTER J. 
Rating:
5.0

The General Manager, Chris, was extremely Helpful! Chris and his team are by far the best U-Haul community in the area and a lot of the other facilities should take notes from this establishment. I would highly recommend his team to help serve whatever the needs of customers may be.

Ryan S. 
Rating:
4.0

They never gave me the dollies I paid for

Susana G. 
Rating:
5.0

Exceptional and professional customer service!

DON G. 
Rating:
5.0

Thanks so much for everything--really appreciated how helpful and accommodating everyone was!

Emerson W. 
Rating:
1.0

Fire whoever was in charge May 31, 2021. He was a jerk. He was unhelpful to customers ahead of and behind me, as well as rude to me. He's unaware of how basic Uhaul systems work and is a pompous idiot. He delights in telling customers no and shutting them off mid-sentence with his own made-up non-Uhaul vocabulary, then treats the customers as stupid if they don't use his own made up jargon. Fire him before he costs you more money.

RONAN M. 
Rating:
4.0

The last two times I have gone to this UHaul location, the truck has had a significant leak in the roof with big puddles of water in the cargo area. Additionally, both times I have ordered equipment (dolly, furniture pads, etc.) and none of them were in the truck when I self picked up.

TIMOTHY M. 
Rating:
5.0

Staff was great.

Eric D. 
Rating:
5.0

The trailer was dirty with gravel and cement. Otherwise all was great

Chris P. 
Rating:
2.0

Pick up process took way too long and had too many steps. Staff was unhelpful, rude and place didn't open on time

MARY H. 
Rating:
3.0

The people here were not particularly helpful or professional

Alexander B. 
Rating:
5.0

Swift and easy.

Bryant J. 
Rating:
4.0

Make sure the rep reads the order before finishing the process. The utility dolly was missing from the Cargo Van. And the 2 other items I pre-purchased were not recognized, I had to remind the rep.

Paula H. 
Rating:
5.0

The truck return process after hours could be simplified via an app.

Shagun G. 
Rating:
4.0

The cargo van I used was really old and didn't have electronic features that would have made it more efficient.

MONIQUE F. 
Rating:
5.0

The mobile site check-in didn't work for my mobile phone. That's probably not really anything that the location can fix, I just wanted to let you know!

Kathryn N. 
Rating:
4.0

Check-in took over 30 minutes despite making a reservation.

AMANDA V. 
Rating:
4.0

I stood in line for 35 minutes to pickup the keys to the truck.

Matt W. 
Rating:
3.0

The truck smelled abhorrent— not sure if this is the norm but it was unbearable.

Millie B. 
Rating:
5.0

Excelente

ELMER L. 
Rating:
5.0

Ditch the clunky and arduous “contactless” system as it is very time-consuming and way less efficient than the excellent staff members.

Aaron D. 
Rating:
5.0

I hope this comment gets reviewed. I called at 5:00 pm to extend our rental. The woman who answered was incredibly helpful and allowed us to extend even beyond the time we requested. I really appreciate that, and hope she gets credit for outstanding customer service. Thank you.

Bruce B. 
Rating:
1.0

I rented a 5x9 open trailer, it was $37 at first but than when returned it was $57, don't know why it went up $20

Nicolas V. 
No reviews have been submitted for this location.

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