It gives me a peice of mind at the right moment
STEPHEN Y | First ImpressionsSelf Storage Units in Washington, DC, 20002
U-Haul Moving & Storage of Capitol Hill
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
Storage Lockers
-
Small
4' x 4' x 6'
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
-
$84.95
Per Month
- Lockers
- 1st Floor
- Upper Level
- Climate
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
- $84.95 Per Month
-
Small
4' x 4' x 4'
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
-
$84.95
Per Month
- Lockers
- 1st Floor
- Lower Level
- Climate
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
- $84.95 Per Month
-
Small
4' x 8' x 4'
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
-
$114.95
Per Month
- Lockers
- 1st Floor
- Lower Level
- Climate
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
- $114.95 Per Month
-
Small
4' x 8' x 6'
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
-
$119.95
Per Month
- Lockers
- 1st Floor
- Upper Level
- Climate
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
- $119.95 Per Month
What Is Online Move-In / Rent Now?
Other U-Haul Services
Storage Customer Reviews
- 3.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The manger was excellent
Tony C | First ImpressionsAn overall very bad experience. First: I was not Checked In Correctly nor was I given proper instruction on how to access the unit. Second: One of the associates lied to my face about the terms and conditions. This employee also went into my unit without permission.
Michael W | Online Move InI started moving my stuff in on Sunday the 12th, at about 2 or 3 the gentleman working that time was very polite even though he was helping another guest he still assisted me as well. However coming in on Monday the 13th around 8:30 am I walked in and asked a quest the the female working that day who was not doing anything I must’ve interrupted her during her cell phone call on speaker phone talking to her friend about a man. I asked were we allowed to use the orange carts allowed to move things in? There was no yes or no, her response for what? I said storage! She said there are carts in the back. I asked about the orange carts specifically because I knew the remaining items were only bags and knew from the day before that they kept falling off. I went to the back and grabbed the rolling cart, didn’t even feel like addressing her unprofessionalism. I grabbed the cart and came out through the store entrance, while still talking on the phone on speaker she says you can’t bring stuff in through here it has to be the loading dock. I explained I was not told that yesterday and she rudely said well you can’t! While still talking on the phone to her friend and walking around the store still doing nothing. I took the cart to my car of which she then came outside on speaker to see what I was doing I guess. I don’t blame the gentleman the day before because he was busy and still tried to assist me. If she is the customer service I would have experienced on the day before I definitely would have canceled my storage unit. I’m not sure of what your cell phone policy is but I’m sure as a Area Manager in Customer Service that talking on thee phone with your friend and gossiping while customers are in the facility or not, is not appropriate. Especially not on speaker phone either, then to also be rude as well. She clearly wanted to go back and forth about the dock, I didn’t have time and also have other things to do. I’m big on customer service over 20 years management and she would not be someone I would deal with. I prefer writing reviews and calling corporate.
Tahisha H | Online Move InRude counter staff
Keith J | Overall ExperienceUhaul is too high
RANDY D | Overall ExperienceI received 2 different links to upload on my phone. Seems suspicious. I have not clicked either.
Craig B | First ImpressionsWould have been cool if you prorated my last month. Small ask.
joseph a | Overall ExperienceSophie was so friendly and helpful. Such a delightful experience. Please ask her manager to pass on our gratitude
Anthony M | First ImpressionsFriendly , helpful , kind , amazing service .
cengiz a | First ImpressionsThank you
Nathaniel C | Overall ExperienceThe guy and the girl there 10/10 also extremely funny
MARK C | Overall ExperienceVery helpful very helpful
KEITH V | First Impressions