Chantel demonstrated professional customer service skills. All the ladies demonstrated excellent customer service on my first visit. Gratitude in abundance 👑💯👈🏽
Wanda W | First ImpressionsSelf Storage Units in Washington, DC, 20002
U-Haul Moving & Storage of Capitol Hill
Services at this Location:
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Available Units (All Sizes are Approximate)
Storage Lockers
-
Small
4' x 4' x 6'
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
-
$84.95
Per Month
- Lockers
- 1st Floor
- Upper Level
- Climate
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
- $84.95 Per Month
-
Small
4' x 4' x 4'
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
-
$84.95
Per Month
- Lockers
- 1st Floor
- Lower Level
- Climate
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
- $84.95 Per Month
-
Small
4' x 8' x 4'
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
-
$124.95
Per Month
- Lockers
- 1st Floor
- Lower Level
- Climate
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
- $124.95 Per Month
-
Small
4' x 8' x 6'
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
-
$129.95
Per Month
- Lockers
- 1st Floor
- Upper Level
- Climate
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
- $129.95 Per Month
-
Medium
8' x 8' x 6'
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
-
$214.95
Per Month
- Lockers
- 1st Floor
- Upper Level
- Climate
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
- $214.95 Per Month
1 Unit Left!
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Storage Customer Reviews
- 3.5 Average Customer Rating
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Verified Customer Reviews
Every review is tied to a real U-Haul reservation or contract.
How U-Haul Reviews WorkIâve had a great experience with them.
Amarius W | Overall ExperienceExcellent
Yutharak R | First ImpressionsRat droppings all over my storage unit. Not once was I notified that there was a rat problem there. Very unsanitary and not fair to customers.
Daniel O | Overall ExperienceThe Staff was OUTSTANDING. GREAT FRENDLY SREVICE!!! i Actually passed by two closer locations to return to this location after renting a truck because of the friendly service. Thank you guys for everything.
STEVEN C | First ImpressionsCan't recommend this location because of the manager.
Sophia L | Overall ExperienceSophie is amazing at this location! She has helped me both times I stopped in for my move.
Alexandria D | Overall ExperiencePlease keep up the good work!
Rodrick B | Overall ExperienceIt gives me a peice of mind at the right moment
STEPHEN Y | First ImpressionsThe manger was excellent
Tony C | First ImpressionsAn overall very bad experience. First: I was not Checked In Correctly nor was I given proper instruction on how to access the unit. Second: One of the associates lied to my face about the terms and conditions. This employee also went into my unit without permission.
Michael W | Online Move InI started moving my stuff in on Sunday the 12th, at about 2 or 3 the gentleman working that time was very polite even though he was helping another guest he still assisted me as well. However coming in on Monday the 13th around 8:30 am I walked in and asked a quest the the female working that day who was not doing anything I mustâve interrupted her during her cell phone call on speaker phone talking to her friend about a man. I asked were we allowed to use the orange carts allowed to move things in? There was no yes or no, her response for what? I said storage! She said there are carts in the back. I asked about the orange carts specifically because I knew the remaining items were only bags and knew from the day before that they kept falling off. I went to the back and grabbed the rolling cart, didnât even feel like addressing her unprofessionalism. I grabbed the cart and came out through the store entrance, while still talking on the phone on speaker she says you canât bring stuff in through here it has to be the loading dock. I explained I was not told that yesterday and she rudely said well you canât! While still talking on the phone to her friend and walking around the store still doing nothing. I took the cart to my car of which she then came outside on speaker to see what I was doing I guess. I donât blame the gentleman the day before because he was busy and still tried to assist me. If she is the customer service I would have experienced on the day before I definitely would have canceled my storage unit. Iâm not sure of what your cell phone policy is but Iâm sure as a Area Manager in Customer Service that talking on thee phone with your friend and gossiping while customers are in the facility or not, is not appropriate. Especially not on speaker phone either, then to also be rude as well. She clearly wanted to go back and forth about the dock, I didnât have time and also have other things to do. Iâm big on customer service over 20 years management and she would not be someone I would deal with. I prefer writing reviews and calling corporate.
Tahisha H | Online Move InRude counter staff
Keith J | Overall ExperienceUhaul is too high
RANDY D | Overall Experience