First truck was completely empty of gas and the back door had a look on it so 8t could not be opened. The red empty light gauge turned on about a mile after I left. I pulled into gas station and saw lock on gate. In a weird way the empty tank lessens the loss of time and headache to me. HOWEVER, when I returned the replacement truck the charged me for 4 gallons of gas and a $30 service claiming tank was 1/8 filled. The pictures I sent prove tank was 1/4 filled. Since I only drove 12 miles round trip and put 2 gallons of gas in - FRAUD and LIES to charge the $30 fee and bill for extra gas is the only explanation. CROOKS and LIARS
Moving Truck Rental in Washington, DC at U-Haul Moving & Storage of Capitol Hill
Moving to or from Washington, DC 20002? Get FREE truck rental rate quotes at U-Haul Moving & Storage of Capitol Hill.
Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage of Capitol Hill
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Washington, DC.
Cargo vans and pickup truck rentals in Washington, DC
U-Haul cargo van rentals and pickup trucks in Washington, DC are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Washington, DC 20002. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
I followed the website instruction to try picking up my truck after online reservation. Yet the personnel at store told me the truck wasn't available, after having me waited for 40min, they finally figured out it was a mistake and gave me the key to my truck. The funny thing was that they wasted my 40 min of reserved time and when I returned the truck 10 min late I still got fined. You should train your employees better to understand that customers may not understand what's the different between mobile pickup, online reservation and no contact pick up. I chose for no contact pick up but still got directed by the website to go intro the store to try to get the key, which ended up delayed my move and forced me to stay inside your store for over 40 min.
I was charged an after hours service fee but there were employees there that took the vehicle in. Not sure why but I emailed the address asking and no one responded
Good customer support. Office called at 5:45 to confirm our pickup at 6:45. They what paperwork and truck prepared when we arrived. Would definitely recommend.
I was put on hold for ages when I needed to update my drop off time. But once I was put through, the agent was really helpful and understanding.
Make the Uhaul website better and the return process easier. The Uhaul.com/share site wasn't working on my mobile device and even when I finally got through, there were no clear steps on how to proceed to return the vehicle.
Self check out is fucked
Moving is incredibly stressful. I arrived near closing. Keyon was patience, professional, proficient and compassionate. As he explained your rules & regulations in a welcoming demeanor. This tactic ensured my compliance. Mr. Keyon worked with another young gentleman (outside) who was equally respectful, proficient & professional. These 2 gentlemen truly understand 'Teamwork'. For these reasons alone I will be a repeat Customer.
When customers are making reservations, please do not allow them to book with a location that requires staff to be present before the location opens for business.
I was charged twice.
Furniture pads were not in the truck. The emergency pads had not been restocked. Cab smelled like cigarette smoke.
While my trip went smoothly, and service was great, the dolly I requested was not left in the UHAUL as noted. Please advise.
Customers gave me a truck immediately I start the truck but the truck didn't start I call the staff and told him was laughing at me he try to start it himself again thre truck didn't start. He again me another truck. When I got hom trying to be loading my stuff's the truck went off again for like 32min I was calling them to tell them about the truck no body pick only one guy pick up the phone and said am sorry call uhaul. I was seriously mad. I took the truck in 26 k st NE Washington and I lives in bladensburg Maryland its was one mechanic that help me that day alone the street. And I paid him $70 we spent like another 26mi be he can get it done for me. So since the truck started I didn't off the engine until I returned back to them. Guess what the people change me $114 I ask them what they could said is call uhaul. Please anybody who wanna get a truck dont ever go to 26 k st Ne DC please. Because this is frustrating.
Uhaul's computer software wasn't working properly. Fortunately, the employees at this location were very smart and able to adapt and help customers receive their trucks. Uhaul corporate needs to fix their systems to help their employees by giving them an opportunity to succeed. Their current system hurts the customer.
Get better people to run the haul place
The online check-in was a mess. They called my contacts several times in a row. The person I spoke to at the location was not super helpful, he tried. I couldn't get anyone to answer questions about turning in late.
The pickup was great and everyone was friendly and helpful. There was a small mixup with some moving equipment that was addressed quickly and we were on our way ahead of schedule. This is my second time using this location and definitely would again.
Cleanest and most efficient UHaul experience I've ever had. Our cargo van was so spotless I felt guilty putting my dirty (rainy weekend) feet inside! Highly recommend plus easy parking nearby if you are leaving your car while you rent.
If you'd like to know about my experience feel free to give me a call. 850-567-0522 - Derek
I returned the truck 30 min ago. I had some questions about the process to check out and my receipt (I still did not get any receipt) and I was dismissed with very bad manners and yells
The app had errors every time i used it. I had to frequently reload and resubmit items each step of the way to avoid errors. I was late showing up, for example, the app simply wouldn't work--but it wouldn't indicate why it wouldn't work. Nothing is more frustrating. The attendant when I dropped off the Uhaul could not have been MORE helpful--he said he'd take care of everything and he did, super efficiently and politely.
11/10, great radio Chanel
The Uhaul was old and the parking break only disingaged when you pulled very hard. The windshield was dirty and the side mirror was hanging together with tape.
Found the experience very frustrating. Opted in to the online check in, assuming that it would save me time - it didn't - so I still had to go inside the store, wait in line, and work with a representative. The experience was very slow, when the website made it seem like the online check in would be quick and contactless.
Very friendly personnel. I highly recommend this location.