The staff was extremely disorganized. The correct truck was not available for pickup, took them a while to make another reservation for me, I had to get my own dolly out of the storage space. Return process was also a disaster.
Moving Truck Rental in Washington, DC at U-Haul Moving & Storage of Capitol Hill
Moving to or from Washington, DC 20002? Get FREE truck rental rate quotes at U-Haul Moving & Storage of Capitol Hill.
Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage of Capitol Hill
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Washington, DC.
Cargo vans and pickup truck rentals in Washington, DC
U-Haul cargo van rentals and pickup trucks in Washington, DC are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Washington, DC 20002. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
Denise at the counter was not only unhelpful, she was rude, snippy, not wearing her mask correctly (under her nose). Not only was she rude to me, I watched her provide subpar customer service to others as well which left us about 45 minutes behind schedule. There was no one to help us get the truck--despite three employees standing around, quite literally leaning on a railing and just chatting as we tried to figure out which truck was ours, where the dollies were, why there wasn't a padlock on our truck like the last time we rented, etc. We've used this location several times and this was the WORST service we've received--absolutely dismal.
I paid for a roll of tape that I didn't receive. Had issues with the process of inspecting the vehicle become outside by the van, the internet connection was not good. Even using the U-Haul internet I had to go through the process several times and it was frustrating and time consuming.
Exceptional service. Thanks
Very excellent customer service nothing needs to be improved!
Customer service for checkout and return was outstanding. The truck was a bit old with sloppy steering but accomplished the purpose.
This place was great. Helpful people and everything worked perfectly. These folks should take over the Pineville, NC location. It was all a pleasant surprise how well it worked after dealing with the other location. MM
Excellent service and great COVID-19 precautions. Very helpful with any questions.
The truck requested was not issued. Had to pull out truck myself. Had an okay registration service after getting to the site. Previous location of Bladensburg Road NE was unexcusably rude & indignant...no excuse. Angela Peterson
Excellent and professional experienced Many time user
We requested a utility dolly. There wasn't one, and we were still charged.
I had to go back in to the service counter to get someone to come help me locate the vehicle for walkthrough before departure as the staff member who was to do it was not out there to do the job as it was said he would be
The staff was incredibly helpful in both extending my return time when things went wrong with my move and helping me get checked in. They were excellent!
Personnel was not helpful. Doors were closed before the official closing time. Employees would not assist.
I had reservations at 9 am. The weather was so cold . I wait outside and a guy show up at 9:06 am. He asked me an alternative number. I gave him my friend's number. He tried to call him. It was new year. People usually are sleeping on that time. I politely asked the guy why do he wants to call him? He might sleep on this time, I said. The guy was so rude. With any explanation he retuned my id and credit card. My mover were waiting outside. I got stress. I had to get truck. I called my friend. He was sleeping. My guess was correct. He scared why I called him morning in new year. The guy accepted my card and gave me a super dirty truck. Even if I die I won't go this branch anymore. Negative customer service.
None that I can think of
The store manager was very professional and spot on from the moment I entered. I spoke to him about my previous experiences at the location, which were not great. He assured me that his current staff is topnotch and to inform him if I have issues, or simply leave a review. Great Job at this location. My entire experience was great!!!
Clean the uhual inside the cabin and don't let it smell like cigarettes.
Very helpful staff. Ivecusedctgis place at least 7 times. Always have good service.
I was very disappointed with the mileage it said 61 miles I used and only went 15 mins from my actual location. My bill was $123.00 which I still don't understand
Never had a problem with this outlet. Always helpful.
One employee told me I had an hour extra to return the equipment which was gracious but when I returned the trailer another employee detailed to me that 1-2 hours isn't a big deal. I appreciate his understanding and perhaps a hard set deadline isn't prudent, yet a case by case basis. Thanks!
was charged for services not received
Had to wait a few minutes to check in. Would be nice if there were outdoor check-in available for COVID preautions.
I rented bins for moving and everything was a breeze! I was able to reserve them online and go to the location for pickup. The employees helped me carry and load the bins into my vehicle. When I returned the bins, they let me borrow a cart to put them on so I didn't have to do any heavy lifting. Quick, easy, and efficient. Highly recommend them!