Trailer Rental & Towing in Washington, DC at U-Haul Moving & Storage at S Capitol St SW

7846 reviews

1501 S Capitol St SW   Washington, DC 20003
(@ P St)

(202) 554-2640

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(202) 554-2640

1501 S Capitol St SW
Washington, DC 20003
(@ P St)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • 24 hour customer return
Trailer Rentals

One-Way and In-Town Local Rentals in Washington, DC 20003

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Customer Reviews

Average Customer Rating

7846 reviews

Let us know what you think.
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Write a review
Rating:
5.0

Great customer service & Very helpful workers/ employees

Cierra S. 
Rating:
5.0

Fantastic customer service. Friendly, helpful and knowledgeable staff made renting a u-haul van a great experience. The van I was provided was clean but needed fuel since it had less than 1/4 tank. I will rent from this location again.

Bradley B. 
Rating:
2.0

Hard to return trailer with limited space

Terry B. 
Rating:
1.0

Very rude staff and bad direction

BRIAN C. 
Rating:
5.0

Friendly staff at this location.

SHEILA W. 
Rating:
5.0

We will use this location again.

GREGORY W. 
Rating:
4.0

The air conditioner wasn't working in the truck so it would be good to check on that before renting it out.

James B. 
Rating:
3.0

This location closes at 7pm but the manager was turning off the lights and cleaning up at 6pm and seemed to be expressing indignation at customers who arrived at even 6:05pm--fifty five minutes before closing. Trust me, I understand wanting to end a long day and close up shop, but you have to keep the hours posted on your door, and it's best to do it with patience and grace rather than making perfectly well-intentioned customers who arrived during business hours feel alienated.

PATRICK R. 
Rating:
5.0

Great customer service!!

JAYSON R. 
Rating:
4.0

Parking at the pickup location was terribly limited.

Mark G. 
Rating:
5.0

Job well done Thanks

CAROLYN K. 
Rating:
5.0

very courteous staff . The Rental Vehicle ran smoothly.

PRIYA K. 
Rating:
3.0

The employees I dealt with were very nice but the location is either woefully undermanned or management only has a couple of employees who are doing the work. The checkout process was fine, a bit more labor intensive than your average car rental but fine. Automation doesn't speed up processes if it still requires manual inputs from employees. I returned the vehicle at 5pm and the return garage was backed up to the street. It took about 20 minutes of waiting in line to talk to someone at the front desk. Two people were working the desk/floor but each interaction seemed to take a while (computer issues?). Once I got to the desk, she was very nice and ended up having to move all of the trucks herself to clear some room. Seems like someone should have been manning the garage to clean and move vehicles.

JAMES K. 
Rating:
2.0

I was charged for gas that was incorrectly/improper In the system. I took the picture, but was still charged. Very unhappy.

Termaine R. 
Rating:
3.0

Put gas in the truck

Kim B. 
Rating:
4.0

The people working at the location were great, they solved an issue I had with my international license, after the online check-in desk was incredibly rude. Props to the workers at the location.

Rafael B. 
Rating:
2.0

Manager is rude and quickly left me stranded to figure out how to drop the vehicle through the app. The app experience was terrible too because it wouldn't let me drop the vehicle

JIBRIL J. 
Rating:
3.0

Customer service is ok. Reception is rude. Not friendly person when i checkin . Person in garage when i pickup and drop the vehicle is very nice.

MURALIDHARA C. 
Rating:
5.0

Nothing. Everything was great!

ANTHONY J. 
Rating:
5.0

The whole online self check-in experience needs some major UX work. Kept saying it needed my location via Location Sharing. I had it on and still it didn't work. Needs the option to enter that info by keystroke rather than the phone fetching it. The employees were totally helpful and I checked in the old fashioned way

TIMOTHY S. 
Rating:
5.0

The facility and the Staff were very helpful. Amit the manager was superb with his customer service. He really works hard to make that place run efficient as it does and is great with customers and members of the community! Thanks Amit for all your hard work! 😄

RAKESH S. 
Rating:
5.0

Great help! Nakita was very helpful.

KENNETH E. 
Rating:
2.0

Our vehicle was not ready at 8am, I waited about a half hour until I got it. When it came to returning the vehicle I was being pressured, I was even texted to bring it back by 8am because there was another customer waiting to pick up that same vehicle. I did not appreciate the pressure we were being told to return the truck, like we were not responsible enough to return it at the proper time. It's not like I was given the truck at exactly 8am either. Definitely never coming back here, there are other U-Hauls.

ARLENE BITHEL J. 
Rating:
5.0

There was a small chip in the windscreen that I had not been informed about and was fearful of being charged for.

BRIAN B. 
Rating:
3.0

Full gas tank

Michael M. 
No reviews have been submitted for this location.

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