Great customer service & Very helpful workers/ employeesCierra S.
Trailer Rental & Towing in Washington, DC at U-Haul Moving & Storage at S Capitol St SW
Washington, DC 20003
(@ P St)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- 24 hour customer return
One-Way and In-Town Local Rentals in Washington, DC 20003
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
We have the largest selection in the industry!
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Fantastic customer service. Friendly, helpful and knowledgeable staff made renting a u-haul van a great experience. The van I was provided was clean but needed fuel since it had less than 1/4 tank. I will rent from this location again.Bradley B.
Hard to return trailer with limited spaceTerry B.
Very rude staff and bad directionBRIAN C.
Friendly staff at this location.SHEILA W.
We will use this location again.GREGORY W.
The air conditioner wasn't working in the truck so it would be good to check on that before renting it out.James B.
This location closes at 7pm but the manager was turning off the lights and cleaning up at 6pm and seemed to be expressing indignation at customers who arrived at even 6:05pm--fifty five minutes before closing. Trust me, I understand wanting to end a long day and close up shop, but you have to keep the hours posted on your door, and it's best to do it with patience and grace rather than making perfectly well-intentioned customers who arrived during business hours feel alienated.PATRICK R.
Great customer service!!JAYSON R.
Parking at the pickup location was terribly limited.Mark G.
Job well done ThanksCAROLYN K.
very courteous staff . The Rental Vehicle ran smoothly.PRIYA K.
The employees I dealt with were very nice but the location is either woefully undermanned or management only has a couple of employees who are doing the work. The checkout process was fine, a bit more labor intensive than your average car rental but fine. Automation doesn't speed up processes if it still requires manual inputs from employees. I returned the vehicle at 5pm and the return garage was backed up to the street. It took about 20 minutes of waiting in line to talk to someone at the front desk. Two people were working the desk/floor but each interaction seemed to take a while (computer issues?). Once I got to the desk, she was very nice and ended up having to move all of the trucks herself to clear some room. Seems like someone should have been manning the garage to clean and move vehicles.JAMES K.
I was charged for gas that was incorrectly/improper In the system. I took the picture, but was still charged. Very unhappy.Termaine R.
Put gas in the truckKim B.
The people working at the location were great, they solved an issue I had with my international license, after the online check-in desk was incredibly rude. Props to the workers at the location.Rafael B.
Manager is rude and quickly left me stranded to figure out how to drop the vehicle through the app. The app experience was terrible too because it wouldn't let me drop the vehicleJIBRIL J.
Customer service is ok. Reception is rude. Not friendly person when i checkin . Person in garage when i pickup and drop the vehicle is very nice.MURALIDHARA C.
Nothing. Everything was great!ANTHONY J.
The whole online self check-in experience needs some major UX work. Kept saying it needed my location via Location Sharing. I had it on and still it didn't work. Needs the option to enter that info by keystroke rather than the phone fetching it. The employees were totally helpful and I checked in the old fashioned wayTIMOTHY S.
The facility and the Staff were very helpful. Amit the manager was superb with his customer service. He really works hard to make that place run efficient as it does and is great with customers and members of the community! Thanks Amit for all your hard work! ðŸ˜„RAKESH S.
Great help! Nakita was very helpful.KENNETH E.
Our vehicle was not ready at 8am, I waited about a half hour until I got it. When it came to returning the vehicle I was being pressured, I was even texted to bring it back by 8am because there was another customer waiting to pick up that same vehicle. I did not appreciate the pressure we were being told to return the truck, like we were not responsible enough to return it at the proper time. It's not like I was given the truck at exactly 8am either. Definitely never coming back here, there are other U-Hauls.ARLENE BITHEL J.
There was a small chip in the windscreen that I had not been informed about and was fearful of being charged for.BRIAN B.
Full gas tankMichael M.