Wait time is to long
Trailer Rental & Towing in Washington, DC at U-Haul Moving & Storage at S Capitol St SW
Moving to or from Washington, DC? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Washington, DC 20003 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Washington, DC
Cargo trailers in Washington, DC are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul Moving & Storage at S Capitol St SW!
Utility trailers are perfect for towing large or oversize cargo in Washington, DC 20003. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul Moving & Storage at S Capitol St SW provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Washington, DC and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Washington, DC online today!
Trailer and Towing Supplies
The sales representative was excellent.
A lot, I was rush during checkout, nobody did a walkthrough with me with the truck, I was given wrong direction where the truck was park at, I had to pay a friend to get the padlock off the door, that the store was supposed to take it of before I left the parking lot . It was no set of keys to take the lock off.
Left the keys locked in the van by accident! It's parked at the location but I couldn't find an employee because it was after hours
Very helpful and kind staff. What U-haul, not this location specifically, should change is the estimate for the Truck sizes, since they are completely wrong. I could not fit my furniture for a 1-bedroom apartment in a 15-foot truck at all and I had to make two trips.
Tire pressure was low in one tire when I first got the truck, which made the check in process take a little bit longer since the mechanic filled up the tires. Otherwise great experience, truck was clean.
Friendly staff and really easy equipment return process.
Have people who know what they are doing in that office we got told one thing then we got told another they charged us for an extra day when we only had it for 7 hours. They need customers service training big time. The truck itself didn't run good it was an all around bad experience
So my rental supposided included a dolly and pads, but I didn't need said items. When I mentioned it to the staff, they were like, you were supposed to come back to the front area to pick them up. A) Why wasn't I told that I was supposed to come back up? B) I didn't even want it in the first place? I understand upselling is one thing, but this is just poor business. The person at the front should have been like, â€œhere is your contracts and since you have add ones let me come get them for you.â€ Instead, they sneakily add stuff and then can't remove it when it is brought to their attention afterwards. A third thing was that the gas level did not match the starting point nor did the ending level match the contract level.
Honor the agreement. I was told I could use the app to pick up the truck. When I arrived I couldn't, then I had to wait 30 min to see someone. I made a reservation for 24hrs. When I arrived I was told I could only use the truck for 5hrs, then I was told I couldn't pay with Apple Pay. So I had to return home get my card and race back because I was told the truck probably won't be there because it was a Sat. By the grace of god I made it back and there was 1 truck left. The man who helped me was so rude. He was insinuating that I paid with someone else's card because I wanted to use Apple Pay. I explained I didn't want to travel with my physical card because I rode my bike there. Anyway, after all that I managed to get the truck 1 1/2hrs later. So minus the rude staff and the fact that everything the agent told me on the phone was a lie, U-Haul is great. If there was a negative star to give I would've chosen it.
Improve computer bookings Trucks should be cleaned Truck air conditioning should work Truck radio should work
The area is quite congested, but that may just be because of the part of this city.
Mobile pickup option doesn't work - had to go into the store to complete the reservation after all. Mobile drop off is very complicated. Need to fix flaws in mobile option. Would be helpful if store website said that parking is unavailable onsite and that street parking is the only parking available. Would be helpful if store website provided COVID-19 policy that no more than 4 people can be in the store.
The was not in good condition. It vibrated violently from Florida to DC when you went above 60mph. The check engine light came on half way there but we were not going to stop in the dark on wooded I95. I would like a 50% credit applied to my account for the discomfort and extra drive time due to poor truck condition. Thanks
The mobile check-in is confusing and I had trouble getting it to work. The staff was less than helpful since I opted to use the mobile check-in. I won't be using it again and hopefully I'll never have to rent from U-Haul again. Also not sure why every truck I've rented smells like cigarette smoke.
There was a little concussion on if the truck was inside or outside and if the keys were in the office or in the truck. To improve this, I'd get a big sign out front that says â€œRental pickupsâ€ and place it next to the â€œrental drop offsâ€ sign. I'd also want the keys to either always be in the truck or always in the office. But besides those two minor points, I was very impressed. You guys always do a great job and I had a great interaction with you.
I originally had a booking for a 26' truck by my home but had to take a 20' truck at this location. It was a huge inconvenience for the moving day but made it work. I had to have friends bring their SUVs to help make up for the space that was lost with the alternate truck size and location, but it's all we had so I made do. If I had someone that this location was in close proximity to, I would recommend. I don't know if there is a way to guarantee the trucks at the size and location other than the $50 guarantee credit, but when that change occurs it throws the entire moving day off. Again, we made it work, though it was not ideal.
Return was easy however the staff were not interested in assisting anyone, including myself, with returns. Instead they directed everyone to "just use the app, I can't help you".
This rental experience was very good, I recommend to expedite the return process.
I was very satisfied with the service I received at this location. The staff was well versed on the products and the services. When I had questions they were answered professionally and accurately when I had a problem it was dealt with effectively. I was extremely satisfied with the service I received.
Everything is good, no changes
I was helped by a gentlemen name Amit when i returned the truck, he was excellent.
Excellent Customer Service.
Lots of issues with the computers being down and the app not working but, I got in and got out and there wasn't any unexpected charges so all in all an okay experience.
The young lady who waited on me while I was standing in line provided me excellent customer service can't remember her name.