From “Gunner” the manager of MN, ND, SD to the drop off everything was a hassle to work with you. I have used u-haul 6 times in the last couple years and I will not be using you again. From changing my pick up location (which there were still 6x12’ trailers in Sioux Falls, the morning of my pickup of a reservation) to you arbitrarily changing the drop off location of my trailer without my knowledge, I would rather buy a trailer for the next time I need your services. Everything about the u-haul experience was not easy or customer friendly at all. Gunner actually was more of a detriment than an asset as he seemed to find joy in being difficult than to try and empathize. Listen to the calls, because this person will definitely lose you business over his employment. Sorry to say, I’ve never had one issue before with using your company and after Friday/Saturday I’m done with everything your company has to offer.
Ryan F
Wycoff
(U-Haul Neighborhood Dealer)
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One-Way and In-Town® Rentals in Washington, MO 63090
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How U-Haul Reviews WorkVery accommodating and helpful.
Mel SEverything was great for me renting here. Thank you Jennifer, God bless you!
John DThe trailer was very old. Tires old. The UHaul reps on both ends were knowledgeable and friendly. Very helpful.
Evelynn LAdvertise better. I know other people that could've used U-Haul that just didn’t even think of it. The location I went to was busy, but I think people forget or are unaware of how many services are offered there and how easy it is to access. Thanks.
Matthew H