We waited over an hour for the lady to come to release the U-Haul to us. And we did reserve the U-Haul the day before. so we ended up calling U-Haul themselves and they checked us in to a truck. The lady did arrive after everybody was checked in with the lady on the phone. The keys are in the wrong box had a search for the keys, I would never recommend this area again. It was located in Airport Rd., Watertown, WI.
Ryan R
Freight Patrol LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Watertown, WI 53094
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Location was a run down storage building. No representative. Had to do transaction/pickup over the phone. Lot of junk/debris. All gravel.
Joe BExcellent service from Bob. He took him time explaining the agreement and driving details. Hay, give him a raise. PS: I’m not related to Bob.
Richard CThe auto check in procedure was slow but that might have been my fault.
Derek KWhen I picked up the truck there was 1/8 of a tank of gas. When I returned it, before the return time, I had only gone 20 miles. I was charged $8.50 for gas. I have pics of fuel level before and after. I was charged $25 cleaning fee. There was nothing to clean. I have pics of that too. This isn't the first time I've used this place but it will be the last. A joke and a huge hassle since nobody is ever there in person.
Natalie B