Nothing. Please note that your representative (Josh) provided superior customer service to us. He was courteous and efficient, and was able to answer any questions we had. Josh made the entire process pain free. One of the members of our group even made the comment after we left that he wished all customer service was as excellent as was provided by Josh!
Trailer Rental & Towing in Waukesha, WI at U-Haul Moving & Storage of Waukesha
Moving to or from Waukesha, WI? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Waukesha, WI 53189 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Waukesha, WI
Cargo trailers in Waukesha, WI are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul Moving & Storage of Waukesha!
Utility trailers are perfect for towing large or oversize cargo in Waukesha, WI 53189. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul Moving & Storage of Waukesha provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Waukesha, WI and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Waukesha, WI online today!
Trailer and Towing Supplies
There was an error made to the mileage of the truck on my contract compared to the truck actual mileage. And my attendant Bennett walked with me through the truck and made sure the gas tank and mileage was true to the contract and he and I caught the oversight together and immediately he made it right and contacted Michelle his manager who worked hand in hand right away even though she was off duty to fix this for me the customer! I felt special I felt cared for and I felt protected! I would hands down say this made my experience even better than if everything was just so in order! I'm blessed to have gotten to see this first hand the teamwork to help the client! Great job U-haul team!
Very friendly staff. The truck was very clean. Probably the cleanest truck I've rented. Great job!
Friendly service when the 24 hour contactless pickup would not register location or barcode. Return process easy and smooth. Vehicle in great shape and ran smoothly. Great and easy experience!
The mobile check in was just awful. Asked for information to be submitted beforehand to speed up the process, I did that, then it still takes 30 minutes to do stuff in the parking lot I could've done weeks before.
App kept freezing, had to complete transaction at counter
John was very nice and professional. Would definitely go back.
Customer service could have been better. I was told to use check in on my phone when I arrived to pick up the equipment. It was not working. Also when returning the equipment, I was told to do everything on my phone which was also not working. The way those things were handled could have been better. I would not have came to the counter to ask for help if it was working fine on my phone.
Was informed I could not check in and had to use the app asked where to pick up they keys and was not told. Our vehicle was not where it was said to be and still had signage in the windshield we had to remove. When attempting to return the vehicle we had an issue where my phone had died and I was unable to complete the process. I was pointed to a sign on the front door which had QR codes by the woman working there. These QR codes led us to advertisements! I was forced to troubleshoot the process by myself. Unhelpful employee and disorganized I will not be coming back!
Come down in prices on the mileage use
The lady who checked me in, Sarah, said part of her computer system wasn't working and she had to take a photo of my driving license on her cell phone. I feel very uncomfortable about this because now she has my personal information on her device. If my identity is compromised I will seek further action from U-Haul.
They took extra money from my bank account. I was told one price for estimate and it had gone up by $5 and some change because I went 10 miles instead of the estimated 5 miles. That part was no big deal. I wasn't sure how far it was from my house to the storage unit. This was on 12/21/19 when I rented the uhaul. Then on 12/23/19 I check my account and they pulled a second payment. I had the truck only for 2 hours instead of the 6 hrs like I thought I was going to need. I went to the location and got into a screaming match because the old guy working thought he would win and he couldn't tell me why there was another charge. I got no reason why there's a second charge to my account. They also had the gas mileage wrong in the first place. Then tried to act like it was my fault. They didn't do their job checking it before I even showed up. I will never recommend them to anyone nor will I ever use them again. Highly dissatisfied customer. The customer service is horrible.
Great guys, very friendly and accommodating.
The gentleman I felt with was great. The truck I had needs work. Traction control, abs and stability control lights were all on and the truck was having trouble shifting.
Was not informed of pick up place for rental; went to initial place and found out UHAUL switched pick up destination without notifying me.
Good deal. Very easy rental. Emma was very nice and pleasant to deal with. Would rent from them again.
The check in process was slow, but John apologized and was pleasant to work with. Return was efficient.
Excellent customer service. Professional and happy to assist. Great experience overall and I highly recommend this location.
Very professional and polite staff. More staff maybe needed especially on a day where end of month falls on weekend and same weekend as college move in.
Was a little late returning the truck so they charged us double. Customer service was awful. Will never use this particular place again.
Not try to charge a customer EXTRA money for gas when the truck that was rented wasn't used that much. Charging a customer an extra $60 for gas that was NOT used is bullshit and will go online and make a rating on this so everyone knows how much your company tries to rip off customers. I would NEVER use this company again!
I never went inside. They met me in the lot and sent me on my way. Simple as that. The dealers I dealth with were great, U-Haul corporate sucks in my opinion. Oh, they have all kinds of excuses though! Fix it! You've got a buisiness to run!
John was very helpful and friendly. Thank you!