The two dollys I reserved were not in my truck. There was no one at the location to assist me in getting my dollys. Luckily, there were two appliance dollys (I reserved normal dollys) that the customer service lady on the phone told me to take. If I didn't happen to see those dollys I would've been left without dollys for my move.Zoe W.
Trailer Rental & Towing in Waynesboro, VA at O'Hanlon's Service & Repair
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Waynesboro, VA 22980
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We sell hundreds of products to make moving easier!
We have the largest selection in the industry!
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I was yelled at by the employee upon my return. One manager explained to me that a drop-off time of 4 was the correct time even though the one on my contract said 3:30 pm. When I returned it at 4 I was belittled by a staff member and charged an extra day of coverage because of it I'm highly unsatisfied and will not be using UHAUL again. Completely unprofessional!JOSHUAETHAN H.
With only 5 days notice, O'Hanlon's worked endlessly to switch my original truck selection to a larger one. They made my moving process so much easier and more enjoyable. They were always friendly and put the customer first! Would recommend them to anyone looking for a U-Haul.Taylor B.
It was unclear where I could park my car while I was using the truck. That information would be helpful to know.Mary D.
The folks at O'Hanlon's are great! Excellent customer service, clean well kept vehicles and lot. They are very responsive, you will understand how what relief that is when you try to call the other guys!!! A+ Rating. I won't go anywhere else!CHRISTOPHERLEE D.
Nothing...great service!Margaret J.
Customer service was quite poor. Truck arrived 1/2 hour later than scheduled pick-up time. When I expressed my dissatisfaction related to the fact that I had hired movers to assist me and scheduled their arrival time for 9:30 and that the truck was not there, she said, "You are lucky we didn't ask you to go get the truck yourself. All of our trucks are for local use only." Had this been made clear to me prior to the pick-up, I would have used a different Uhaul supplier. Website needs to inform potential customers that this location is for local drop-offs in very large font. Very frustrating for me as well as costly! The reason I said "not applicable" is because I live in Roanoke VA.Margarite M.
Both of these U-Haul locations we're very clean both gentleman was very respectful thank you for your serviceLuis D.
Women was very helpful when she told us our equipment was reported stolen to fix it for us!ERICAELAINE K.
bigger lotDAVID B.
The location we used was exceptional? The folks were nice and informative. Will use them again and recommend them .EARLYFRANCIS D.
The reservation was made with ease and pickup was done easily thanks to Tracy. I would absolutely work with her again with any need of rental that I might have!RONALDFRANCIS B.
Great people to deal with!Richard F.
Great all around experience!WILLIAMSCOTT B.
Easy to work with as far as pick up and return.REGINALDAVON W.
Rep very helpful!Darren J.
Keith runs a great operation. Very friendly and helpful! Will be going here often.John M.
Tracy was extremly friendlyRichard S.
Needs a bigger location with the volume of business.TERRISDELPHIN H.
Great service and friendlyJULIECAROL C.
There isn't anything to approve. The pickup was easy. Staff was so very friendly and the vehicle was in great condition. Will definitely always rent from here!MORGANALBERTS S.
Great experience. Thanks for a seamless transaction.Peter S.
O'Hanlon's is a great place to go to rent Uhaul equipment! The people are very friendly and personable. The equipment is clean and well-maintained. Couldn't ask for a better experience.Sara H.
Busy location. New more room to drop off equipment.michael N.
A complete nightmare! 1 - the Uhaul app - is absolutely horrible! It's MUCH more difficult and time consuming than coming into an actual office! You have to go thru repeat steps and lots of little things they don't tell you about! NOT SIMPLE OR QUICK!!! 2 - The truck I FINALLY got to pick up - was filthy AND OUT OF GAS!!! Yeah - I had to re-route and delay my move and movers - costing me even more money!? THEN uhaul tries to charge ME for not filling it up upon return??? 3 - The truck was completely unsafe! Severe steering issues and BAD suspension problem had me checking my fillings after! 4 - ZERO support from uhaul on any issue - all day after MANY attempts. Z E R O ! No returned phone calls, messages, or emails! WARNING! STAY AWAY FROM UHAUL!!!Kevin G.