The vehicle was very dirty inside, but did the job. And the man who assisted was very nice.
Corey K
Mobil Gas
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Welland, ON L3B3X5
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Hour of pick up was incorrect, no communication for where too pick up until DAY OF at 113pm, Store CLOSED with no communication upon pick up, Employees *who were amazing at customer service* had no idea what to tell me and I had to wait on hold for about 25 mins, only to find out the store was not supposed to be closed and someone would be there "in 10 mins" 30 mins later someone arrived, They changed my reservation, and I was overcharged, The truck and property where deplorable, there was white powered substance ALL OVER the inside of the truck, dirt EVERYWHERE animal hair and mud. I has to step over several pieces of drug paraphernalia to the point where I had to crawl threw the passenger side. I then had to clean out the back of the truck, of DISGUSTING things before use. Upon drop of the vehicles I was told to get the KM and Gas which we didn't even check on pick up, I was then told I went 100km OVER use....which is IMPOSSIBLE- other then pit stops for gas, or snacks this truck went from welland to Chat. I then recieved a bill charged for way more then the agreed upon price, when I called to enquire I was told "I'm not seeing that price" and then told " hopefully someone will get back to you" I have NEVER been more disappointed in a rental company before in my life. Right now as it stands i wouldn't recommend Uhaul to anyone
Stephanie LNo one at this location, you just drop the keys off.
Richard SGreat experience. Fast and efficient as we needed a truck last minute.
Wayne RThey had to redo everything I already did online it ended up taking 15-20 minutes and ended up missing my pickup, my truck was also boxed in (by the other U-Haul trucks) and I had to drive it through a narrow gap and through the neighbouring property, they even asked me to put it back after parking it beside the building.. they wouldn’t even show me to the truck as it was just one girl working the register.. the U-Haul service at this location is completely an after thought and proper service is almost impossible with a gas station attendant who is already doing SOO much
CODY S