Vehicle was unsafe brakes were not working well to the point when we touched brake anytime vehicle shook severely and almost pulled us off the road. Very dangerous!!
Christine W
Wellandport Esso
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Wellandport, ON L0R2J0
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- 4.5 Average Customer Rating
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How U-Haul Reviews WorkHad some trouble adding a second driver because they never got the text message but the employee helping us was very helpful
Mayva HCharged me $90 extra for a quarter tank of gas. SCAM!!!
HENRY LThe store clerk that rented me the truck insured me that it could be dropped off at a location closer to my home. As I rented it 40 mins away from my home. It took over 35 mins to even check in and get the truck even though I did it online to save myself some time. Then as I go to return the truck by my home..I'm told this is a one way transit truck and I have to return it to the original location. I called the day before and the day of to fully explain what I was needing and the store clerk assured me yes ma'am yes we do this we do are positive we do this it's ok come we will give you a truck and you drop off anywhere you'd like. Twice I confirmed this. So I was left driving another 40 mins both way in 31 degree weather in a car with no AC with my 2 year old daughter and two teen sons with autism and had to pay the gas ..waste my own millage and time on my day off had to pay a friend to drive the truck aswell to return it. Then the store clerk upon arrival has the nerve to chage me for the extra millage and gas to return it. Nothing has been done to relive this issue. I'm beyond disappointed with the Esso wellandport uhaul . Like seriously get your shit together and learn the proper process of conducting business.
Amanda GChecking in process took an hour and too complicated for the clerk
Susan J