The young lady was so very helpful with the return of the truck. Thanks so much. The ClarksTOWAN C.
Trailer Rental & Towing in West Memphis, AR at Security Mini Storage 3
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in West Memphis, AR 72301
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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She was very professionaltandy R.
Agent on site was very polite and knowledgeable.LARRY P.
Employment wasn't on site at specific time., nor were they prompt to process reservations. Neither pick up location or drop off location.Michael P.
Everything was satisfactoryCYNETHIA J.
No real help, only employee could barely print a paper. Dirty building, probably the worst UHAUL Location I've ever been toDavid R.
The equipment was fine. The staff was very sketchy. I'm filing a complaint. My front bumper was damaged.Lasandra T.
WAS SUPPOSED TO PICK UP ON UNION AVE IN MEMPHIS, GOT THERE AND HAD TO GO BACK 20 MILES TO WEST MEMPHIS. 2ND TIME IN A FEW YEARS THAT THIS HAS HAPPENED.LOYD B.
I originally reserved a truck at Summer Ave location but got an email saying to pick it up at another location that was further away and 2 hours past the time I reserved.....Changed to Union Ave pick up and arrived to find that there was not a truck for me....had to drive to West Memphis Arkansas to pick up the truck....It was dirty with mud all over the floor board of the truck.....I had to return back to Memphis to pick up the things I was moving and go back through West Memphis on the way to my destination. It was a nightmare! The Union Avenue people were nice and helpful but they did not have internet or phone service and it was difficult and time consuming trying to find another truck for me! Poor poor impression of your companyShari C.
Check the trailers that you receive to make certain they are fully functional. The light harness was broken and if I had not inspected it I would have been driving a dangerous trailer. In addition the trailer was rather beat up.JOHN F.
We had to turn it in at 8 and they didn't open till 9:00. I couldn't get WiFi to work so I had to wait a long time on phone to find out what to do but other than that it was fine.Joseph S.
The U-Haul location was was not RV friendly and the equipment was damaged and the check seem to be more concern about her in store daycare than the U-Haul equipment. I will not use U-Haul again??Julius M.
We has to wait over an hour to pick up truck because the girl went to lunch. She did not do a walk thru inspection with us on the truck. We had a low tire the drivers window was off track and the back of the truck was filthy with paper and looked like dog food.LIZ W.
I dropped the Dollie off during business hours and the office attendant left before checking me in. I left the Dollie and put paperwork in box but days later I received a call asking when I was going to drop it off.Nonda C.
Equipment was in great shape, and customer service was excellent.BART V.
Everyone there is very friendly, nice and professional. I had no problems.I would recommend this location to anyone.Willie A.
Woman who assisted me told me numerous times that I could get a credit for unused miles and if I returned the truck early. This information was not true since the one way reservations are a flat rate. Little upset by the incorrect info.John B.
They charged me 11.08 for cleaning and tge van was clean so this was bull crapCynthia W.
Matt was extemely helpful....THOMAS R.
The gentleman that helped us at the location was great also.Angela F.
Best UHaul experience I have ever had -- fast, easy, super clean. Thanks!MELISSA C.
Keep up the good work!Patsy C.
You're doing fine as you are. Thanks. Patsy CorcoranPATSY C.
I had said something to the woman working there about the mileage i was travelling & she had said, "i could have given you more miles, why didn't you say something?" I don't rent uhauls that often & feel that I wouldn't have known to ask. The truck was dirty inside w/ ashes in the ashtray & something sticky split. It also took almost 2 hours to get it rented. She was pretty nice though.MARY P.
Unusually crowded, and no parking that morning.LEA V.