Trailer Rental & Towing in West Springfield, MA at U-Haul Moving & Storage of West Springfield
Moving to or from West Springfield, MA? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in West Springfield MA 01089 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in West Springfield, MA
Cargo trailers in West Springfield, MA are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul Moving & Storage of West Springfield!
Utility trailers are perfect for towing large or oversize cargo in West Springfield MA 01089. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul Moving & Storage of West Springfield provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in West Springfield, MA and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in West Springfield, MA online today!
Trailer and Towing Supplies
Andre H. on
Your service clerk was rude, and got charged a fuel charge because the huge was off by 1/16 . I asked a employee was the fuel at the proper return level and was informed that the fuel level was at a sufficient mark to return vehicle but when I went to the desk your clerk informed me that the level was not correct was off by 1/16 of fuel. I asked to be allowed to take the vehicle directly across the street to a gas station to correct a $5 fuel level??
Pam L. on
Very helpful staff! Very smooth transition! thank you
laura h. on
huge UHaul outlet!
Gregg D. on
make it known that when a person registers for a vehicle and it appears a "done deal" that there is more to qualify when you arrive at the U-haul site (ie. alternate contact)
maureen f. on
When I rented the second truck for our move, we realized upon arriving home there were no blankets in the truck. We called the store and spoke to a young lady and let her know. When we returned the truck the following day we dropped it off outside with Jonathan who said I would receive an e-mail with the invoice attached in my e-mail. The next day I received the invoice with an overcharge for the blankets which were not in the truck and use of the hand truck which we did not use and was still zip tied to the truck. I called the next day and was on hold for better than 45 minutes but did finally get to the billing department who told me they would open a refund request and that someone from the location would call or e-mail us within 72 hours. That did not happen, nor did the refund. When I called back to ask about it I got Joanthan on the phone who was very unhelpful and rude. Today I returned to the location and spoke to the Manager who told me I had to call customer service which I asked to do from there. We called and were told that it appeared the file had been closed and Joe, the Manager said he already issued the refund. I then rechecked my credit card statement and found no refund so I had to make yet another call only to find out he did not submit the refund after all...makes me wonder how many other customers were overcharged this small amount and either did not notice or gave up after much frustration. Very unhappy about the way i was treated by Jonathan and the fact that I had to chase down the refund three separate times. I do not consider this good customer service.
John R. on
They were great in W. Springfield. Fast and efficient.
Hailey M. on
awesome experience.......movers were over the top amazing....Rico and Co. exceeded our expectations.
Thomas F. on
What I was disappointed in was the reservation part. I called a local # and thought I was picking up a one way vehicle at that location. You did send a email stating the vehicle was only to be picked up at another location 25 min further then I want to travel. So I then made the choice to rent a vehicle that I would have to return to that same location later that day. I wound up having to spend an extra hour or more returning the vehicle and returning to my destination where I want to drop off the vehicle in the first place. I had to pay for that gas and the mileage. Wasn't my plan! The plan was to pick up vehicle in west Springfield have some one drive my vehicle back to Colchester CT , then drop off UHAUL in Colchester. I wasn't happy having to spend more time and now have to pay to return vehicle. TIME IS VERY IMPORTANT IN PEOPLE LIVES.
jonathan h. on
Waited 40 minutes to pick up the truck and they put the drop off time so the guy said he wasn’t gonna charge for the extra day when I hadn’t even had it 24 hrs. You should have more employees working to help customers so maybe mistakes like this won’t happen
Jonathan L. on
The truck worked fine, but the front end alignment was way off and it was a little annoying while driving long distance.
melody a. on
I ordered the the van for Saturday or Sunday pickup. When my daughter picked it up on Sunday she was told it was canceled??? Why ? We were lucky as someone was returning a truck. The girl who took the order also Quoted meet with different prices. She messed up!!! Not cool.
shan r. on
Thanks for your great service
Molly T. on
Service was great
Juan S. on
James L. on
Wipers didn't work and actually made the situation worse when it was raining. This was a really dangerous problem to have during my move
Steve L. on
Be more specific on where to drop off truck after rental. No idea where to park the truck to be checked in caused unneeded stress. No one available in lobby for 15+ minutes. Left truck where I thought would be appropriate. Check in person appeared out of nowhere and was troubled to assist — demanded I bring the truck to him/check in lane. Didn’t know there was a check in lane. The down pouring Rain didn’t help matters.
ADAM G. on
Manager was friendly, staff was helpful, return process was straightforward, and i got a good deal on a great trailer!
jodi s. on
I got charged a sweeping fee when I personally cleaned the trailer myself and it was clean when I left it... I believe they are just trying to make money off me and I don’t like it and will call and complain this morning. Abusing the charges cause it was returned after they closed. Never use this location again.
keyownna w. on
First it took 2hrs for customer service to talk to me to reserve a truck (the staff is special ed). I put ALL THE GAS back in the truck up the street at Cumberland farms and was charged for extra miles. I went to the truck return before 7pm the door was locked. NOW your taking my WHOLE deposit. LIARS, AND THEVIES!!!!! I NEVER USED this COMPANY before and now I NEVER WILL AGAIN!!!!! I RATHER MOVE ON A HORSE AND CARRIAGE THEN F$@K WITH UHAUL. I WISH I KNEW AHEAD OF TIME, I WAS STRAIGHT ROBBED!!!!! I WON'T EVER RECOMMEND UHAUL EVEN IF MY WORST ENEMY NEEDS HELP. ????????????????????????????
Peter W. on
Please consider coffee and donuts for paying customers
Daniel M. on
Please be advised that your return rental vehicle better be close to spotless or you will be assessed a cleaning charge, especially for one way rentals which franchise agencies hate. Forget the reasonable removal of all garbage, litter, and other raised debris....Bring a push broom with you to sweep dust out of the cargo hold area, otherwise you will be charged. Also, remove all dirt from the foot mats....normal dirt on them(not construction site dirt, mind you!) will also get you a charge. My return vehicle was checked, and the attendant never told me there would be a "cleaning charge"....I found after, when I received my e mail receipt that I was charged for cleaning. I could have been told at that time and given the opportunity to clean the truck myself, however, I don't travel with a push broom, or a rag and soap bucket for cleaning mats. I called the agency and spoke with the attendant. I wanted to give the business the chance to be fair about charging me, but I was told that I was contractually bound to clean the truck. Feels like a "racket" to me. I'm tired of saying "ok" and eating it!!! I'll be calling my credit card company to deny the charge of an invoice I never signed or saw until I received it in my email after leaving the agency.
Stephen F. on
THE SERVICE WAS EXCELLENT AND EMPLOYEES FRIENDLY AND FUN TO DEAL WITH. THIS IS A LARGE RENTAL OFFICE AND VERY BUSY BUT THINGS WENT SMOOTHLY AND NOT RUSHED. i HAD A RESERVATION AT AN OFFICE CLOSER TO ME THAT I'VE USED SEVERAL TIMES BUT THE NIGHT BEFORE MY SCHEDULED PICKUP I RECEIVED A 6PM PHONE CALL FROM A "TRAFFIC REP" INFORMING ME MY RESERVATION HAD BEEN CANCELLED, NOT OFFERING A VERY CLEAR EXPLANATION AS TO WHY AND DID NOT OFFER TO HELP FIND ME ANOTHER TRUCK AROUND THE AREA. THE TRAFFIC REP SAID IN A NOT SO POLITE TONE THAT I MIGHT TRY ''BUDGET OR PENSKE''. THAT REALLY SURPRISED THE HELL OUT OF ME SUGGESTING A COMPETITOR. I IMMEDIATELY CHECKED MY UHAUL ACCT. AND IT NOW SHOWED THE RESERVATION HAD BEEN CANCELLED. i THEN CALLED RESERVATIONS AND SPOKE WITH A DELIGHTFUL UHAUL REP IN TENNESSEE WHO IMMEDIATELY FOUND ME A COMPARABLE TRUCK AVAILABLE AT ANOTHER LOCATION IN SPRINGFIELD MA ONLY A BIT FARTHER IN THE OPPOSITE DIRECTION OF THE PREVIOUS RENTAL OFFICE.
Delia G. on
Nice workers and fast
Maritza S. on
Have more people working weekends and have the website reflect the same prices in the store because it doesn't
RICHARD R. on
When calling to reserve van , spoke to someone not in West Springfield Ma - do not appreciate that.