My original reservation wasn't assigned on the day of pick up. Mike at the Pro Hardware location, 458 Main St ,Belleville, MI 48111 where I had scheduled my pickup - was able to get me confirmed at the actual location. And since the 15' wasn't available, they gave me a 20' at the same price. Great customer service.LORI ANN S.
Trailer Rental & Towing in Westland, MI at U-Haul Moving & Storage of Westland
Westland, MI 48186
(Corner of Cherry Hill)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
- Wine Storage
One-Way and In-Town Local Rentals in Westland, MI 48186
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
We have an adaptive reuse program to better the environment!
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
From check in to returning it was a great experience.James R.
Keep PUSHN... ðŸ’‹ðŸ’‹ðŸ’‹BRANDI LATAE T.
Maybe get some more help inside dont get me wrong the two ladies that was working on June 6th 2021 was doing a knock out job . The lady that was inside was talking care of 3 windows at the same time and doing one Hell of a great job. If you ask me both ladies deserve either a nice raise or a nice bonus. They was busy but the line was moving quickly. GREAT JOB LADIES !!.DANNY R S.
Cruise Control on the truck would have been very much appreciated. There was some leakage on the driver side of the truck cabin. I had several moist boxes. I informed the personnel about leak.FRANK S.
The experience and friendly personality on phone and service was great ..see the above comment. Couldn't have been better for me.GUY SAMUEL N.
I have rented vehicles and trailers here before, associates are always friendly, very convenient for me because I live around the corner. Will keep using this location for rentalsMICHAEL ALLEN G.
No improvements necessary. The staff was very friendly and helpful when I returned the vehicle. It was raining and they offered me to stay in the van until my ride showed up.Linda M.
Everything went well. You might say without a hitchMARILYN JEAN B.
Keep hiring nice people!DEBORAH ANN H.
The service associate was excellent and helped make this experience one of the best I've had at a Uhaul location. I have moved several times and went to multiple locations and the customer service was excellent and very consistent for the all customers on a busy Sunday morning! Thank you!Shahid H.
The lady working the counter did an awesome job running 3 windows by herself.DAVIDASBERRIE C.
The mobile check out wasn't set up. I had to wait until the place opened and stand in line for the truck.SHAWN PATRICK M.
AVOID THIS UHAUL CENTER AT ALL COSTS! Matter of fact just avoid Uhual all together and go down the road to penskee because I had to wait in the parking lot for an hour at 10 at night because they put the wrong key for my truck in their lock box and I wasent able to get ahold of customer service until an hour later. On top or that the Uhaul app wasent even working correctly. The app never let me upload any photos of the truck or dash when I had to in order to proceed with the pickup after they already charged me more than a hundred dollars. The least they could have done is say sorry or give me a refund.Christopher S.
Truck was not clean inside. Cup holders, seats, and floor had sticky spots and dried spillage. Cargo area was cleanish. Truck was the worst, roughest ride, and multiple items broke, twisted or scratched from the severe jostling and bumping. Suspect shock/strut issues that need addressed asap. It also felt like there was going to be truck separation from cargo area.TRACEY LEE P.
Associate Ashley Supernois needs improvement in customer service/ communication skills. Talking to multiple people at once while giving instructions, acting irritated when questions are asked. Generally poor attitude, then tries to mask it by being nice at the end.SHANNON ELISE H.
Nothing really. Bit of a line and wait picking up, but it was month end and they were short staffed. Those who were there were WORKING, so no complaints.Bradley B.
Awesome return experience. The service tech who I returned the equipment to went out of his way in his lunch break to make it easier and faster for me to return the trailer.Marco W.
HUGE concern with employees taking picture of my driver license with their personal phone to upload to app or website, regardless if it is automatically deleted when done. I don't understand why you need my driver license to rent a trailer, truck yes, trailer no. With all the data theft and breaches, U-Haul needs to find a better way to handle my personal information. Will U-Haul go to court with me? and fight the months to years long battle on identity theft? and pay for it as well? I don't think they will.Jeffrey H.
Amazing. This site is absolutely amazing. Very helpful, friendly and customer service exceptionally.TONI ANN G.
staff friendly. Need more staff Had to wait around for the one staff member to help me check in my car hauler.DONALD ALAN T.
Very smooth process, and I was quickly on my way to my destination.Mariusz B.
I tried this new location cherry hill in westland and the management was terrible. Workers were courteous and kind. Manager was terrible. Needs to work on consumer relations. Needs training. The worst experence I have ever had on the 30 plus years I have used UHaul. WILL NEVER USE THIS LOCATION OR MAYBR UHAUL AGAIN!!!Dolores M.
The mirror could not be adjusted on the passenger sideJason N.
I loved the sunny and happy staff member who took our information. Super clean brand new van, easy to drive and we liked the backup camera a lot! Thanks guys!!!Kelly G.