The Eldersburg location tried to steal my reservation from Road Rescue Towing.
Ryan B
Road Rescue Towing and Recovery
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Westminster, MD 21157
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Not a reflection on the facility, but using the app for the drop-off was a bit difficult.
Grant GVery easy to rent!
RICHARD SRick is wonderful ! Very helpful
SUSAN BAbsolutely horrible. NO ONE was there (close/locked door). We were responsible for detaching the trailer (I have a bad back). They had instructions posted for how to drop off the equipment which as all online. The only issue was…this was located in the middle of nowhere, so cellular connection was horrible. We almost weren’t able to complete it. It took MUCH longer to complete because of this (many page refreshes, going back, unexplained deleted forms for some reason). Just overall BAD EXPERIENCE. The area was desolate, old and run down. Not inviting. The looks actually scared my younger son. He wouldn’t even get out of the car at first. Frustrating experience to say the least. I would recommend U-Haul inspect this location and consider changing to a different location.
JOSEPH S