Not charge 8 dollars for a tow rental insurance without discussing it with the customer first. I didnt ask for tow rental insurance and didnt want it but got charged for it anyway.
THOMAS G
Road Rescue Towing and Recovery
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Westminster, MD 21157
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I dealt with Rick and he was most professional.
Charles MRick was extremely helpful and efficient in getting me setup. Timely and good communication.
Peter MThe "self-serve" aspect at this location was disconcerting. Though we were on time to pick up the truck, it took 25 minutes and a phone call to access the key. Everything by cell phone, instructions not clear or weren't working. There WAS a man answering the phone at the not-easily-seem phone number and he was able to fill in the blanks for us. I need to chase them down for a true receipt, as I was renting for a corporation. I really missed dealing with a PERSON. Even the guy on the phone seemed impersonal. That said, there were blessings: It was a busy end-of-month day and they HAD a truck and the truck was fine, great AC (HOT day!). And the job got done.. We appreciated the help of the man on the phone. So I WOULD recommend using them, just be ready for do-it-yourself, arrive EARLY, and locate the phone number on the white board in case you need help,
Douglas KRick was very nice and attentive. I would refer friends and clients.
Sue C