This location makes you feel from a customers perspective that it’s like a scam. The nail salon that hosts the U-Haul seems like a front for something illegal. They will not take to you about your U-Haul reservation they tell you to go outside and call the number on the sign. Also every thing from that location is tied to a cell phone and they choose to communicate over text. I had to call several times after texting pictures of the truck at return no one was answering the phone. This is a scratchy location I would not return your rental in the dark. At pickup I also had to try 3 trucks before I found one with a key. As I rent from them regularly I know this isn’t normal. This location seems like a scam or a front for something illegal.
Brian R
Kings Nail Salon
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Whitby, ON L1N2K4
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Customer Reviews
- 4.0 Average Customer Rating
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Provide clear instructions on the app about getting the equipment, reason being, I was expecting an open office with staff however that was not the case, it should have stated that you just go find the equipment and do the check in.
Whitmore EJay from the Anderson street 1121 dundas was very helpful throughout. Booming set up and drop off.
Jason SThe gentleman helping me was amazing.
Ahmad MAn office at this location would be an improvement
Michael M