Man was friendly and polite but took way too long to get it picked up since I had already done the reservation online. Not his fault but was going to be charged a $60 deposit on a major credit card. He called U-Haul and the lady was very unfriendly and not helpful at all. I told him to just hang up and I would pay the deposit so I could get moving. When he ran it again the deposit had disappeared.
BRUCE D
Decorative Accents
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Wichita Falls, TX 76308
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Great experience. Really nice guy.
ANTHONY EMake sure the lock boxes are in working order. You get charged for the truck but then can’t even access the keys
Jordan MGreat customer service, highly recommended.
DARRELL KThe owner of decorative accents goes above and beyond! He allowed us to leave the tow fillet at his location until we loaded the uhaul. When we returned, he helped us set it up on the uhaul and load our car. I would recommend this uhaul rental to everyone! Thank you for being so kind and helpful! You made the process stress-free.
Kristen F