The staff was really nice and friendly. He was busy with customers but managed to multi task and helped me out. Besides he offered me coffee for the inconvenience. I appreciate their effort for being so friendly and helpful. I will definitely visit them next time.Md Rakib Ur R.
Trailer Rental & Towing in Wichita, KS at 1 Stop
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Wichita, KS 67203
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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We rented a unit too and the auto charge didn't set up so we lost some of our FREE month paying late fees because that didn't work. Bummer but everything else is super impressive at this beautiful newer locationMitchell C.
Agents very helpful. No issues with drop off.Milt S.
The young man that waited on us was very courteous & gave great customer service. He made our experience a nice one. The only problem was having to wait a little bit because he was the only person there to wait on regular customers at a convenience store & also handle the rental agreement. And of course we came at the busy hour.Other than that, everything was great. Thank you,Christina H.
The gentleman behind the counter eventually got the rental figured out but It was an ordeal. Worst part of the experience was the fact that he couldn't get his card-reader to function properly which sent me to an ATM only to return behind schedule. Not the worst. Not the best.Drew S.
Very poorly ran business. Nothing to do with the trailer I used itself, it operated perfectly and was exactly what I needed.Gabriel M.
It was a nice little gas station. They were very helpful.Angela M.
Niam is excellent! Super friendly and helpful! Love that they always have trucks available. And the best part is that they open later than anywhere in the city. Thanks for always taking care of me every time I show up! Dilly Dilly Bros!!!Ngo N.
A little bigger sign. For some reason the trucks didn't register when I drove by.Steven J.
Naim was my reception/helper. Spoke perfect English and was super helpful. Fastest check in and out ever! Establishment was clean and I was even able to get a fountain drink and some snacks ??. When were you ever able to get nourishment at a Uhaul? Perfect 10/10! Highly recommended!Ngo N.
They were very nice and friendly.Thomas W.
They were very helpful!Creekmore C.
The location was ok I suppose. I had a horrible time with the phone pick up!Sarah V.
I had good experiences.Dang V.
They were very friendly.Huerta E.
It wasn't swept out, all damage to the truck wasn't marked, it was very filthy inside the cab. The employees were rude and treated me like I was stupid, I feel because I was a woman and forced them to walk around the truck with me. I took pictures as well. There was even blood by the back door.Rhonda L.
Comments are for Uhaul, not pick-up location: I'm sure you've heard this before but, driving a thousand miles without cruise control is ridiculous. If I had known ahead of time that this option is not on your trucks, I wouldn't have spent $1200 to make my leg hurt. How cheap is Uhaul that that isn't on there. You obviously have never driven your own vehicles anywhere. Very disappointed..Jeremy J.
Provide better working equipment.ARTHUR E.
No improvement needed. Awesome customer service!ramona C.
The pick up location 1Stop is a convenience/gas-station/head-shop that does not carry any of the additional items you need to use a trailer. So in between people buying beer my transaction took about 45 minutes to complete not including two trips to the Auto Parts Store to get the items 1Stop didn't have. This in addition to the nonsense of requiring two personal contacts that the clerk called to confirm the numbers.Criss B.
They're very helpful and accommodating. The service was quick and staff was friendly.Vanessa R.
I had no choice in this place. Uhaul changed my pick up location without any notification. I tried to call and confirm several times and never got a response. The person inside was very nice.Dustin K.
The store had an extremely strong smell of marijuana. I thought I was going to get a contract high when I opened the door.Epley D.
Made a reservation to pick up in Andover, both car dollies lights weren't working. Had to drive an extra 60 miles to west side of Wichita to pick up another one. The straps to secure the car was soaked in oil. Had to drive an extra 60 miles to return the dollie, I couldn't just return it to Andover or they would of charged me doubleJesse D.
The plug for the lights were bent and would not plug in until I repaired the bent connector. I had to drive it in the dark of early morning about 8 miles across town to the loading location and repair the connector. It didn't seem to bother the agent that rented me the trailer that I would have to drive without lights. He said he had no means of repairing it.Rex B.