Sarah F. on 9/22/2016
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It was hard to find and did not indicate anywhere that it was inside an Ace Hardware store. The truck itself was clean, but the steering wheel was a little sticky (kind of gross). We had to go back in and get the 1/2 dozen moving pads we requested. Overall, the staff were friendly, but I would not recommend this location. Too hard to find.
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Kathleen B. on 9/22/2016
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I Had 3 different people help me and I was happy with each one. Helpful, informative and friendly. 5 Stars from me!
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BILL R. on 9/19/2016
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They are super helpful and do a wonderful job
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Larry T. on 9/15/2016
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Cab of trick was dirty, stains on dash and cup holders. Found shotgun shell on floor under seat
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Rod L. on 9/12/2016
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drop off couldn't be easier!
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Dave F. on 9/4/2016
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I searched the Internet and spoke with Uhaul rep concerning trailer type and rates along with my vehicle type. I was not advised that I would need to pay additional for an adapter for tow lights. So I was surprised when I got to Uhaul location to pay higher amount. The amount was not to significant. This might be a great question to add to your process when quoting rates on trailers. This was my very first "trailer" rental, and I advised the staff on the phone.
Everything else was 5 star, Kim did a fantastic job. Thank you
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michael c. on 9/2/2016
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reserved a truck in advance and when I arrived the truck was still out in the field. None of the extras were in the truck and I had to take them from the building out to the truck and load. The agent just handed me the contract and told me to go out and check it out.
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sophronia b. on 8/29/2016
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very pleased. gas was expensive.
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anna l. on 8/28/2016
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Drop off sight was an Ace Hardware. Had to wait a long time for assistance and the clerk wasn't very friendly.
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Eucelina H. on 8/27/2016
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Nothing needs to be approved, the customer service was fantastic, which is enough to make me refer to others and for me to be a repeat customer.
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HAYLEY L. on 8/24/2016
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Great job! Friendly service.
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jaime f. on 8/24/2016
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i would recomend Uhual in general i had a good experience
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juliet a. on 8/20/2016
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Everything was as I expected
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SHERIDA F. on 8/18/2016
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No comments.
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Kay H. on 8/16/2016
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Friendly and knowledgeable staff with clean and orderly pickup location.
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John P. on 8/16/2016
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Thank check-in guy would not refund for unused packing items. Said must return to unsullied place where purchased, but the cashier gave a refund, saying we sell them why wouldn't we let you return them! Nice!
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bradley s. on 8/14/2016
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Nothing. Great job. Made it easy to rent.
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Carl S. on 8/8/2016
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Excellent service! Fast, courteous and professional. I would definitely use this location again, and highly recommend it to others.
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Patricia P. on 8/5/2016
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The absolute best Uhaul rental experience I have ever had. Our move took longer than expected and were understanding, took excellent care of us! Thank you so much!
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Cathy U. on 8/5/2016
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Everyone at the Ace Hardware was very pleasant and helpful. Good experience
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KENNETH h. on 8/4/2016
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friendly and helpful
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johnalynn B. on 8/3/2016
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Make sure agent does vehicle pre-rental inspection with customers for vehicles damage and make sure that damage is noted on rental agreement.
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Dwight R. on 8/1/2016
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Gentleman was slow an seemed uninterested.
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PETER K. on 8/1/2016
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Excellent customer service!
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ANDREW M. on 7/31/2016
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I had to go out to the truck by myself, the interior was filthy with sticky grime in the cup holders. Took over an hour to get out of there with the vehicle when I had already done online checkin.
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