The reserved truck has a flat tire and a check engine light. U-Haul traffic could not find another one-way truck within 20 miles of my location to rent. The local dealer did have local-day rentals, and while she couldn't do that as a one-way, she adjusted and capped the miles to make the cost including mileage not be higher than the one-way. I did have to drive back 1:20 minutes to return the truck, but at least I could execute the move that day. So - HUGE win for the dealer, and HUGE loss for U-Haul in general.
David S
Peninsula Ace Hardware
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Williamsburg, VA 23185
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The people at Peninsula Ace Hardware were extremely helpful and made the rental easy. The equipment was in great shape and easy to use. The ability to be flexible on hours rented was great! Would do again and recommend highly
Suzanne SInterior was a little dirty but nothing too bad other wise great experience
Kelsey MThe customer service was very lackluster. I would never rent a truck from that location again.
Shawnta MStaff was amazing !
Kathleen O