Almost 2 hours to pick up rental truck, dolly requested and paid in advance was not available. Overall this created a huge delay in my move
Bonnie W
Harpers Pawn
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Winchester, KY 40391
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Customer Reviews
- 4.0 Average Customer Rating
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Not a lot of space to park the 20 ft truck I was renting. No key drop off box. Glad I made it there while they were still open as you have to be able to drop the key off with the employees of the pawn shop. I would suggest dropping off your equipment at an actual u-haul location if you can help it. The staff were friendly and helpful though
THOMAS WI returned the vehicle early, I'm still waiting on my card to be charged the final amount, and the hold removed.
David CThis place is right along W. Lexington Ave. If you use Uhaul directions it will take you past it. It is very easy to find. I went inside the pawnshop too check out, but you can use online checkout if you don’t wanna go inside. Very friendly staff and helpful.
Gary SThey are crooks here. They tried to over charge me by $200. Without saying anything they tried to run my card with me standing right in front of them. Thankfully my card did not have the amount they tried to charge. Reservation was for $726 they tried to charge me over $900 and claimed it was insurance. The insurance for this rental would have only been $75 not $200 and that was after I told them I did not want their insurance that I had my own.
David Y