I was overcharged!
CHRISTIAN W
Northside Sunoco Gas Station
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Winchester, VA 22601
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Great service.
Lynda SYou guys do a great job, that’s why we keep coming back.
Chris SU-Haul is either a fraud or they have incapable employees with retarded brain. I hired a truck on 5/27/26 dropped it off on 5/28/26. The lady told me she will leave the drop off location opened. After dropping it off the next day(5/28/26), I got a call the on 29th from xxxxxxx93673. He said I was supposed to drop truck at his location. After explaining to him "I dropped it yesterday" he told me to call xxxxxxx90885. Luckily, I got through after about 15min, explained that I dropped it at Deerleaf Midlothian the previous day. She processed it as if I dropped it at the time we had the conversation and charged my account $60.50 for late return. All efforts to call on the same number from 10:30am to 12noon proved abortive as no one was picking the calls. The staff at the location I dropped it failed to do the right thing, that is the origin of the problem. Obviously, the 3 staff involved do not know what they are doing! I have evidence of the return time and will take it to the social media if I don't get a refund within 10 working days.
Adeniyi OEven though it was a fairly new truck it had alignment issues
Stephanie B