They ripped me off for my deposit. I was supposed to get $20 back and the guy didn't want to give it to me. Promised me it would be on my credit card when I got home and it was not there. I could tell I was not going to get it because the guy seemed nervous like he was ripping me off. I want my money back. I will be filing a formal complaint. Where do I file a formal complaint?
Richard C
Dawson Rd Esso
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Winnipeg, MB R2J0S7
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Excellent customer service
MARIE DAbsolute joke for service. Called me less than 24hrs to tell me my truck wasn't available for a one way trip across pronvinces. I had to pay for movers and my stuff was damaged in the truck due to me not being able to be there for the move. Then charged me extra money for gas after drop off after the employee said we were good. WHAT A JOKE OF A BUSINESS MODEL
LESLIE RThe location and customer service were great. The man at the store was very patient and friendly. However, I was a little surprised by the total costs - you advertise your small truck for $20 but overall costs are way higher than that. It would be nice to advertise with more transparency.
MELISSA FHitch of trailer was on the ground in a mud puddle
Larry M