I’m very disappointed with the service I received from your location. I was charged an additional amount as a hold, and I returned the vehicle as instructed by your staff. I also drove fewer miles than expected. When I asked about the refund, I was told that I would receive it later. However, I still have not received the refund. When I contacted your location again, I was told that the refund was not your responsibility and that I should contact U-Haul. I contacted U-Haul, and they told me to resolve the matter with your location. I am being sent back and forth between your location and U-Haul, even though the additional charge was taken in connection with my rental at your location. Please resolve this issue and refund the amount owed to me. If this is not resolved promptly, I will consider filing a formal complaint and pursuing legal action to recover the money.
Shiv S
Dawson Rd Esso
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Winnipeg, MB R2J0S7
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Services at Other U-Haul Locations
Customer Reviews
- 3.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The lady on shift was very polite and very helpful
BRUCE MThe person at Dawson Esso was knowledgeable and friendly!
Sheryle DYour website to book anything is not the best. But got it done and picked up. I went to the u haul on Monday, Aug 3rd and the young lady that was working was very helpful.
KATHY GOn that day, the last customer delayed for returning the truck I needed. Therefore, the truck was not clean outside but inside truck was acceptable. The delay caused me trouble for loading my items on that evening. However, I would like to thank every staff I contacted for their help, especially , Himanish tried his best to help me, not only contacted other department but also answered my questions with patience even after I already left the pick-up location.
Li X