Equipment wasn’t cleaned and they charge me over i think.
RAJATDEEP S
True Blue Carwash
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Winnipeg, MB R3T2G6
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Great customer service
Oluwatosin SYou are claiming I didn’t return a fridge Dolly which I put back where I found it. No one came out to check the trailer or the Dolly when I dropped them off. And you are charging my credit card for this. I will be contacting visa to let them know it is a fraudulent charge on my card.
SCOTT LThank you.
ANTONIO AWhen I picked up my rental, I confirmed with the young man that I would be returning at 1:00p.m. the next day. He abruptly brushed me off and said "yeah yeah yeah". When I left, I received confirmation email/text that my rental was due 8:30 a.m. the next day which would not work out as I booked for 1:00 p.m. given my move in time was 9:00 a.m. I tried calling and someone answered the phone and then immediately hung up. I called 7 more times and no one answered despite I was calling within business hours. I tried the Uhaul chat which was useless as no one answered despite my "wait time was 1 min". I called and spoke to Dawn of UHaul who sent a text message to the GM of True Blue to indicate I would need the rental until 1p.m. As I was in the process of moving, I received a call from staff at True Blue indicating my return was due at 8:30 a.m. and they needed it immediately. They indicated no one called or left them a message. The uhaul was returned shortly after 10:00 a.m. This is a complete lack of service. It all started with the counter staff being rude and not confirming my need for the rental until 1p.m. Do better UHaul.
Genevieve M