The truck had terrible tires on it. It got stuck twice. Once in a place where it was on a downhill incline and it would not go forward or backward. In Maine you should not provide a truck with summer tires that are not aggressive in any way. The Winthrop folks were excellent, but the Augusta location made me switch to Winthrop and promised me 180 miles for free and I did not realize that was predicated on me returning the truck in Augusta. Of course, my car was in Winthrop and getting the truck to Augusta was not possible so I ended up paying an extra $214.20 for all of those miles. I am very disappointed in this. I have rented at least 8 U-Haul trucks in the last 20 years and this is the first time I have had so many problems. I hope you will consider reimbursing me for those miles.
GARY F
RT Farms Enterprises
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Winthrop, ME 04364
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 5.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
A sign in the truck offered a $25 discount if the truck was swept. No discount was given.
MARGARET AThe entire process was very smooth.
William CCustomer service was excellent
Thomas PTruck was not inspected properly. Broke down 10 minutes into my day..needed 3 gallons of antifreeze
ron g