I was first given a "confirmation" to a location 5 minutes from my house. Once arriving, on time, I was told they didn't have anything available. I was sent to another location, 20 miles away...that's 40 miles round trip and 2 hours wasted of my time, gas, and they charge you by the mile. So to start I'm losing time and being charged for picking and dropping it off. Upon picking it up I told the clerk that I would bring it back in the afternoon on Monday. He never told me there was an exact time. So I retuned the truck on Monday, put $30 in gas in it, right at the half way tank, where it was, and went inside. He proceeded to tell me it wasn't close enough to a half tank and charged for $16 more for about 2 gallons. Mind you I was literally right at the gas pump at their location. Then he wanted to charge for an entire additional day for 1 hour...picked up at 3pm and returned at 4pm. After arguing with him about the additional day, he agreed not to charge me for that but insisted on the $16 for the 2 gallons of gas. Needless to say I won't be using Uhaul anymore. 1 Star, at best.
Michael S
Arnold Mill Chevron
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Woodstock, GA 30188
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- 3.0 Average Customer Rating
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Nice guy, good attention
jesus oI didn’t get everything ordered. I got charged for it. I had to take the truck to another place and walk to get my car.
LEVITICUS BAir conditioning didn’t work.
katelynn rNice
EZEQUIEL C