Trailer Rental & Towing in Wooster, OH at East Side Storage
(U-Haul Neighborhood Dealer)

666 reviews

1437 E Bowman St   Wooster, OH 44691
(@ RAIL ROAD TRACK)

(330) 264-2224

Hours

  • Mon-Fri: 7:30 am - 4 pm
  • Sat: 8:30 am - 12 pm
  • Sun: 8 am - 11 am

Services at this Location:

Contact Us

(330) 264-2224

1437 E Bowman St
Wooster, OH 44691
(@ RAIL ROAD TRACK)

Services at this Location:

Hours

  • Mon-Fri: 7:30 am - 4 pm
  • Sat: 8:30 am - 12 pm
  • Sun: 8 am - 11 am
  • 24 hour customer return
Trailer Rentals

One-Way and In-Town Local Rentals in Wooster, OH 44691

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Customer Reviews

Average Customer Rating

666 reviews

Let us know what you think.
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Write a review
Rating:
5.0

The equipment was clean and well maintained. The staff when I picked it up was even better! I noticed that this location had a lot of Belden Brick items displayed. I grew up in the town where Belden Brick was founded and still operates. Had a great conversation with the employees while getting my rental picked up. Friendly staff is hard to find today. These guys were great.

Matthew B. 
Rating:
1.0

Be honest about the level of gas. I paid more for gas because they lied and refused to reimburse me. Crooks!

BLUU W. 
Rating:
3.0

Store is dirty although COVID is not ideal situation anyway. Staff was friendly and helpful.

MATTHEW A. 
Rating:
3.0

It was not in a convenient location for me to pick up the vehicle so I don't prefer it. The staff was polite.

LORNAMARIE K. 
Rating:
3.0

Trailer was not very clean, but not real bad, you have nothing but yes or no, and it was kind of inbetween.

MARK W. 
Rating:
1.0

I will never use haul again. If you want to know what happen call me 7403315335

Dustin C. 
Rating:
5.0

The guys working were so accommodating and made this a great experience

sherry M. 
Rating:
5.0

Tom and everyone there are terrific! Been using this location for 30 years. Love them all!

GAIL C. 
Rating:
2.0

The windshield had a bunch of snow on it and I thought they would clean it off. The whole process of getting a truck was also very complicated and took a very long time.

GLORIA A. 
Rating:
4.0

Kistin is fantastic. Very friendly and accommodating.

Rudolph C. 
Rating:
2.0

They provided incorrect information about being able to return at any location.

Scott P. 
Rating:
1.0

The wipers were shot and I could barely see in the snow storm. The drivers side wiper flew off and I couldn't see. I managed to temporarily put the wiper back on but it still flew off again. It put me and my family at risk to say the least. I was very disappointed. Plus the company is trying to charge me more on my credit card and I'm not happy about all this. 😥

AMANDA B. 
Rating:
4.0

the 24/7 pickup did not work, I do not plan to use this feature again.

Chad K. 
Rating:
3.0

The truck had issues with downshifting gears and the steering was really loose. Overall not a good experience to drive. The process to do contact less pickup was also longer and more involved than expected.

Melissa R. 
Rating:
5.0

Excellent experience, van was spotless and ran well. Alignment could use some attention. Thanks for doing the extra work I accidentally caused (filled tank to 5/8'a instead of 3/4; tired eyes) Will definitely use again when needed :)

Rhett M. 
Rating:
5.0

The guy who waited on us was very friendly and helpful. Overall a very good experience.

richard R. 
Rating:
5.0

Very nice people at the rental location.

SCOTT M. 
Rating:
5.0

staff was friendly and very helpful. also, very courteous & personable. would recommend or rent from them again!!!

DENISE W. 
Rating:
1.0

Worst experience ever. They locked the doors 15 minutes before they were supposed to close (according to the piece of paper on the door, the website said they were open til 11). So I went through the process online to drop the trailer off and started backing it into a spot next to another trailer and the guy came outside and screamed at me asking me what the hell I though I was doing. I explained I was returning a trailer I tried to go inside to drop it off but his door was locked so I did it online and this is where it says to drop it off and take a photo. He said I had to go to some other parking lot and leave it there and then he walked away. He offered absolutely no assistance other than to scream at me and walk away. So I had to go bring the trailer down the street and call my boyfriend to drive there to help me because this guy offered no help. Didn't give me or have a jack to lift the trailer off my truck hitch. Then my boyfriend hurt his back trying to lift the trailer off the hitch. We're not happy. I took it myself because the location was supposed to be open and I knew they would have a jack to help lift the trailer off my truck. All the guy did was scream at me and offered no help whatsoever. Extremely rude. I won't be using uhaul again most likely since this is our main location. The location in Warren where we picked it up from us almost 2 hours away otherwise I'd just go there since we had a great experience. Never again.

Benjamin D. 
Rating:
5.0

Everything was easy - scheduling, using the app, pickup, and drop off. Plus a super quality clean trailer, and everybody was friendly. I can't think of any improvements.

glenn J. 
Rating:
3.0

Acknowledge people that come in. Let them know what you're doing to help them.

Jon P. 
Rating:
5.0

The online application process was very simple. I checked in online before I picked up my truck. The gentleman I spoke with was very kind and answered all my questions. When I returned the truck I just snapped a few pictures and put the key in the slot. The truck was great And was perfect for what I needed it for. I definitely recommend this store.

Dianne B. 
Rating:
5.0

The people there are incredible. Its like visiting family. You just kind of fit in and its very comfortable doing business there. Improve? Do not know of anything except the addition of breakfast with a rental. Its just a good place,to do business.

BRUCE W. 
Rating:
2.0

I was charged for the pads and it didn't say I hade to return them. The bag they were wrapped in said not for resale or reuse so I kept them especially with Covid 19 and bed bugs etc. the gentleman on the phone was very rude , I complained about the cab doors (weekend before) on the truck don't shut with ease my kids were scared to ride in it and they didn't fix the problem they gave me the exact same truck I had the first weekend(clearly they don't care about their customers). I ordered an appliance dolly and was told basically to bad ones not available as I was checking out on the phone...I said well I can't move without it, the gentleman again said I don't know what to tell ya we don't have one. Not until I mentioned calling local Uhaul's for one was he going to do anything. He kept trying to hang up saying well I have to go I have other customers standing in front of me...that's when I said I'm a customer too! I asked him nicely to please not try to end the call or conversation when I'm in mid conversation. Gentleman was very rude! There was a used masks in the cab that I threw away. Very disappointing. My mom just rented one from Mansfield and it was so clean and organized, unlike this location.

tonya F. 
Rating:
5.0

I wasn't aware there was a drop off area and down the street was the office. But it went well. No problems with trailer from Texas to Ohio. Thank you....

Larry D. 
No reviews have been submitted for this location.

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