The owner made me blow the truck out with a leaf blower. He was an asshole.
JASON U
East Side Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Wooster, OH 44691
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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There was confusion when picking up the truck. I had called the location to reserve it and told them I would come at 8am the following Saturday to pick it up. When we got there, the employees acted like I should have completed some kind of process online to pick up the truck, but they never mentioned that during our phone call. Our checking account was double charged for the truck, once for the "estimate" and once for the actual amount. When I called to inquire about that, the guy was dismissive and kept repeating "oh yeah, that'll come off - it just takes a couple days". A couple days that I was unable to access the $260 soft hold amount in my checking account in addition to the $180 final charge. I certainly understand putting a soft hold when reserving, but I feel that soft hold should be removed before the final amount is charged. The truck itself was great (ready for us when we arrived, clean, and in good working order), but I won't rent from this location again.
CHRISTOPHER FTruck had mud inside and out
Edie JI had popped my head into the storefront and asked how much a dolly rental would be and the guy told me to just grab one. Hearing that I thought I was getting a free dolly rental but I obviously did not. I had asked for the price and he didn't tell me the price..
Tavyia GWe did after hours drop off so didn’t interact with anyone.
Amanda W