We were scheduled for guaranteed pickup at 9. Called the number a few minutes past. We were told he had to runby the bank and would be there in a little bit. When I asked how long he said 10 to 15 minutes.
Dawn S
A-Plus Sheds LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Wytheville, VA 24382
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How U-Haul Reviews WorkThe staff was very polite and customer friendly...
Emily JVery friendly and helpful man at the desk, very quick and easy
Pierce MPlace was closed. Uhaul 800 number sent us to a closed drop off location and no wifi to self return.
Jimmie CI was scheduled for pick up at 9am. There was no one there and I was unable to pick up a trail through the app and had to wait for someone to show up, more than an hour late and two other customers were waiting. Once he showed up, he complained about having to come to work and I had to to hook up the trailer myself, if I was not able to pick up the tongue of a 12’ trailer, there would have been no one to help me. As for the equipment, there was a flat tire that I had to put air in twice, the right brake light did not work and there were sharp screws and debris inside the unit. There was no help on site and the equipment was not cared for. If you rent here, expect no help. Next time, I’ll travel out of the area to pick up equipment.
Jeffrey. V