My u haul experience was absolutely awful. My equipment was reserved, and when I went to get it, it was gone and/or not available. I had to run 1 hour in rush hour traffic for a replacement. I wouldn't have gone for it but for the fact I had help on both ends already setup. It was a 1 way rental so I didn't have the option to delay to wait for u haul to get a replacement. What really aggravated me was the fact that I rent several times a year when I get so busy I don't have enough equipment to handle my work load. And this isn't the first time I've had this type of thing happen. So the bottom line here is if you are going to do business with these people verify, verify, and then verify again. Their system is full of errors and it's very expensive to work around these mistakes. Unfortunately there's not a lot competition in the u haul marketplace. And customer service sucks. Nobody gives a shit. It was not this location fault and the people there were great. U haul sux
ALEX D
West York Agway
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in York, PA 17404
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Customer Service was great
Mickey KHad trouble at Roosevelt ave location but west York handled it
Timothy JYou guys were great. Thank you so much
ROGER AVery good people at the Agway store.
BARRY V