Accessing the truck through the online method was too long. I had to wait 15mins until my information was approved.SCOTT H.
Moving Truck Rental in York, PA at West York Agway
(U-Haul Neighborhood Dealer)
York, PA 17404
Services at this Location:
- Mon-Fri: 8 am - 5 pm
- Sat: 8 am - 3 pm
- Sun: 11 am - 3 pm
Special Operating Hours
- 5/31/2021: 8:00 am - 5:00 pm
- 7/4/2021: 8:00 am - 1:00 pm
- 9/6/2021: 8:00 am - 5:00 pm
- 10/11/2021: 8:00 am - 5:00 pm
- 11/11/2021: 8:00 am - 5:00 pm
- 12/24/2021: 8:00 am - 1:00 pm
- 12/25/2021: Closed
- 12/31/2021: 8:00 am - 1:00 pm
- 1/1/2022: Closed
- 24 hour customer return
One-Way and In-Town Local Rentals in York, PA 17404
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Everything was good, thanks Agway west york.Travis N.
No concerns with the location but when I completed the return, there was no information about where to find the key drop box. I was able to find it when I was walking into the store to look for someone to assist me. Something flashed on my screen and immediately disappeared. This could have been the drop box information but I wasn't able to see it before it disappeared. Otherwise, the online drop off process worked well.David C.
Nothing. All went wellMary L.
There was some mud in the truck that would have been a problem if we had been moving good furnitureKimberlyn B.
I didn't appreciate that the gas tank was not full. Makes it difficult to put the right amount on return.Stephen S.
The customer service through 1-800 uhaul is horrible. We got transferred more times then I can count trying to get a discount on our truck since we didn't get it til 7 hours after our scheduled pick up time due to the previous people not returning it. The local store did an amazing job accommodating us uhaul themselves was horribleDeron S.
Like to deal locally support small businessmark N.
I have used them in the past and the customer service is always great.Timothy M.
Uhual truck leaked water, destroyed everything we owned. Uhual agent on thursday said someone would contact me friday, never happened.. id rather deal with covid 19 than deal with uhual again.Charles M.
The staff was amazing!!! No changeschristina F.
Service was great.aSusan C.
The staff was very friendly and helpfulJada H.
Ensure that the equipment rented was actually available. My reservation was made more than a month in advance. I was redirected to 3 different locations in the 2 days prior to my move and upon arrival there was no truck. Pickup was delayed more than 3 hours which in turn delayed my move by a day. Contacted area manager, Jeremy, who did not honor his agreement to reduce rental by 50%, eliminate mileage charges and did not follow up on issues as promised. Completely unacceptable. The staff at W. York Agway went out of their way to try to resolve the situation but they met with resistance from other locations and uncooperative customers that refused to return the equipment. The staff at W. York Agway went above and beyond to try to accomodate this move for me and were the only satisfactory point in this whole Uhaul experience.Kim V.
The only problems I had was with trying to do the pickup online and through the app. I had to call the help line for someone to help me. We went through internet explorer, chrome, and the app trying to get my pickup. The truck did have some exterior damage that I could not document because the app wouldn't open the link to upload a picture.Melanie S.
helped me back up the truck with the trailer, which is harder than it looks. very easy check outDi S.
We dropped off after hours -- easy process. But again -- this location was about 40 minute drive from our home -- far from the multiple other local options. Plus adding to our mileage! And therefore an additional fee.Karen S.
Not sureWILLIAM R.
These guys were awesome. I had originally reserved a trailer, but my electrical was bad. These guys diagnosed the issue and had me in a rental truck quick! I will use U Haul and this location in the future!!! Thank you! Carter HerrmannPeter A.
The truck was not clean. There were French fries on the floor around the drivers seat and cigarette ashes on the dash. There was also an odor in the cab of what can only be described as human feces. Although the vehicle made its way to and from its destination, it seemed to have a bucking issue and very little power going up hill, even without the air conditioning on. During a pandemic you would think that these trucks would be maintained and cleaned between use by professionals not left up to the renters to assure they are clean!Michael B.
Maggots found in the truck. Very unsanitaryWade K.
Very friendly Remove the trailer from truckRonald R.
5x9 trailer --Just what I needed to complete my job.Donald W.
Fast and friendly service.Robert F.
Went really smooth got truck and dolly with no issuesshannon B.