The location wasn't the problem it was changing my complete reservation. Different pickup location and my details. My reservation was changed from one way from yuma to Phoenix with mileage and 2 days moving to $1.00 a mile and I was charged for 3 days rental even though it was returned the next day on schedule. The truck was dirty no rental equipment. My original charge of $170 was changed to $380. The uhaul locations need to be more up on policy. Check the truck in when it is dropped off not 2 days later. So now I sit here waiting for a big corporation who has my money held hostage to try and figure it out why it try to figure out how im going to buy food since you took an extra $200 out of my bank account. That's the very short version of a completely messed up reservation you guys made happen from a simple 1 way move from yuma to Phoenix. Awful customer service.
Rocky P
Truck World Accessories
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Yuma, AZ 85365
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Services at Other U-Haul Locations
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
This location is not big enough for a 26’ truck and car hauler to park.
JOSHUA SHad too some looking but found a trailer close by all was good
JIMMY CAbsolutely.Nothing.Customer service was wonderful and everything turned out beautifully
TAMRA GTrucks alignment was out, also a quart and half on oil . Truck was so under power . A real joke of a truck . Barely went up a hill
CHARLES H