The truck is kept along side of a building in an area with older vehicles and some junk. Not exactly an inviting area. Also, the truck was generally clean, but some dirt on the floor mats and stains on console are accumulating. It could use an internal cleaning. It is an older truck.
Shawn M
Dimensions Auto
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Acworth, GA 30102
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Customer Reviews
- 4.0 Average Customer Rating
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This location did not have my reserved truck. They canceled my original reservation and rebooked me with a much smaller truck. They also added on an additional $30 of insurance. I did not agree to. Would not use this location again.
JULIA JGreat service nice u haul agent
Marion BI had no problem with this location. The problem was the U-Haul app. The U-Haul app gave me an address that couldn’t be found at first. Drove around for an hour couldn’t find it. The second time the lady helped as much as possible but was also clueless about the location. And instead of suggesting a new location she said call them back when u find it. I called the number again just to ask for a different location cause I couldn’t find the one they gave me. . I called the number again because the share my location wasn’t working when I finally got to a location I could find. This time the person on the phone wasn’t helpful at all she disappeared and didn’t come back. The last person I called finally was the best. She saw when the share my location wasn’t working on my phone she noted the account and helped me. Overall I found the whole thing very frustrating and would not recommend the U-Haul app to anyone.
Paul DThere are hidden rates... instead of $29 and some change in town it was $69 and change and instead of .69 per. Mile(as quoted) it was .79 per mile..... I had the truck for 2 hours
Jeff L