Rental agent was too busy talking to his friends on cell and not focusing on his customers.
MaryAnn S
Handy Jims
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Akron, OH 44319
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Verified Customer Reviews
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How U-Haul Reviews WorkVery easy process and very polite
Bryan BPick up was fine. Return took incredible long. They didn't have someone to close out the rental ticket. Told me to just trust them. I demanded they close the ticket and charge for the miles I used and had to wait a long time for that.
William MGreat Customer Service!! Very friendly.
SANDRA TUsed the lockbox. Would be nice if it was staffed until 10pm/midnight for help from a staff member but otherwise not bad. Though we did not go in so can’t comment on if the staff were helpful or store interior was clean etc.
Evan S